Budget - Level 0
3/5
★
based on 8 reviews
Contact Budget
| Address : | Am Hauptbahnhof 1, Level 0, 1100 Wien, Austria |
| Phone : | 📞 +888 |
| Postal code : | 1100 |
| Website : | https://www.budget.at/rental/locations/autovermietung-wien-wienerberg-city%3Fmap%3DGoogleMyBusiness-U2U |
| Categories : | |
| City : | Wien |
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Ali Asghar on Google
★ ★ ★ ★ ★ DO NOT TRUST THIS COMPANY!!!
they are a bunch of charlatan thieves. they may rent you the car cheap at first but then their bills will never stop coming.
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Dane Benton on Google
★ ★ ★ ★ ★ We were able to get a great rate and the customer service was top notch. Would highly recommend if you are looking for an affordable and convenient car rental in Vienna.
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Philip Meawad on Google
★ ★ ★ ★ ★ Not helpful at all, awful customer service. Cars are not clean and in very poor condition. They promise you one price and charge another. Avoid this location at all costs.
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Ash Greenwood on Google
★ ★ ★ ★ ★ Overcharged for fuel up front option - charged 50L when the fuel take was only 40L. Tried to call them but they did not answer, sent two emails and they didn't respond. Had to dispute it through my credit card company. They also made me pay for an upgrade when I was 2 hours late for pickup even though I had prepaid for the booking.
Edit: two months later and they have finally responded to my email and have refunded the difference.
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Alex PR on Google
★ ★ ★ ★ ★ Never again. A scratch to the wheel piece costs €270 when the piece itself is €70...and the scratch was so small I am sure they won’t change it...unacceptable. When you want to raise a complaint, their complaints section on their website doesn’t work. Convenient.
Just unacceptable.
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tal segev on Google
★ ★ ★ ★ ★ I have rented a car for four days.
After I have returned the car, I was told in the agency that everything was OK with it and I can go on my way.
4 days after that I was charged on the some of 1189.61 euro without any explanation, mail, receipt. No nothing, I find this outrageous.
I highly recommend others to rent a car elsewhere.
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Nami Babaei on Google
★ ★ ★ ★ ★ Bad experience!
instead of paying 15$ for insurance daily i ended up paying 60 euros! They didnt even mention it before.
I returned the card 12 hours before i should but they charged my credit card an extra day and still haven't refunded it.
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Ivan Atmaja on Google
★ ★ ★ ★ ★ Beware of this company. After the car was returned in good shape, they charged me additional EUR 347.28 for misc. charges that they claimed as damage charge. Luckily I always took a video of the car condition when I returned it. Let's see how they gonna prove the damage to the car.
It seems like they did this to most of their customers and become their modus operandi to scam people. If I can give a negative star, I would do so without doubt.
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