Sixt

Name: Sixt
Address: Fürstenweg 180, 6026 Innsbruck, Austria, Innsbruck, Austria

4.1/5 ★ based on 8 reviews

Contact Sixt

Address :	Fürstenweg 180, 6026 Innsbruck, Austria
Phone :	📞 +
Website :	https://www.sixt.at/mietwagen/oesterreich/innsbruck/innsbruck-flughafen/%3Fxaid%3D7489%26c1%3DAT%26c2%3Dinnsbruck%26c3%3Dinnsbruck-flughafen%26utm_source%3Dgoogle_business%26utm_medium%3Dorganic%26y_source%3D1_NDcyMjQ2MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :	Truck rental agency , Car rental agency ,
City :	Innsbruck

Best Car rental agency in austria

M	Michael McCluskey on Google ★ ★ ★ ★ ★ I was falsely accused of scratching the vehicle, then sent an invoice for 720 euro with no opportunity to discuss in person, despite my asking (I live close to the office where I rented it). I am certain that I did not cause this damage, as the vehicle was only rented for a day and I was with it the entire time. Furthermore, no evidence of the supposed damage was provided, and the invoice they sent included paint work for the entire vehicle, despite the fact that the claimed damage was "scratches greater than 10cm", and the vehicle had many scratches prior to the rental (which was also supported by the pre-rental damage report). It seems that they just decided to get the vehicle a new coat of paint and then hit me with bill for no reason. I will make one final attempt to visit their office and discuss in person, which I hope will resolve the situation, but in the mean time, it is no exaggeration to say that this is the worst customer experience I have ever had. If you have any choice at all, do not do business with this company.
B	Ben Mackie on Google ★ ★ ★ ★ ★ I found Sixt to be unprofessional. I returned the car and undertook a check of the vehicle with a Sixt representative. He informed me everything was fine. When I returned to London I was informed that I had been billed 200 euros. This was because some vomit was found under the car seat. They said they had to throw the car seat away and spent 3 hours deep cleaning the car (50 euros per hour). This seemed underhand to me, and also excessive. I have never come across car seats being thrown away due to vomit. When I challenged Sixt, they simply referred me to the terms and conditions (which make no mention of the fact that car seats are thrown away or that it takes 3 hours of intense cleaning to deal with a small amount of vomit I had mistakenly missed). Sixt have every right to a clean car to maintain high customer standards, but the way they dealt with me and the money they think it appropriate to charge made me feel that they were unprofessional. AVOID - especially if you are a young family. I think they just want businessmen and aren't interested in attracting families for custom.
A	Andy Brown on Google ★ ★ ★ ★ ★ Prompt and efficient service from the staff at Innsbruck. No issues with the car which was personally handed over after joint inspection. Very happy and I will use them again.
J	Jacopo Sebastiani on Google ★ ★ ★ ★ ★ Best service ever! It's indescribable how helpful and sincerely human all the team has been. Not only the vehicle was in optimal conditions and clean, but they helped me and my mother to find the best solution while we were in a very difficult situation. They really walked the extra mile! I will always rent vehicle from that company in the future, the people we met at their office really made the difference! Thank you: you are the best!
E	Edith Korger on Google ★ ★ ★ ★ ★ Sixt Innsbruck was professional and accommodating to let me take over a car Saturday afternoon. Communication with them was due to the Covid situation delayed and not without troubles, but we managed alright. The car itself was well taken care of and clean. Yes, I'll choose them again.
A	Alain van Rijn on Google ★ ★ ★ ★ ★ Received an audi A4 (front wheel drive) instead of the range rover evoque (4wheel drive) we ordered. The a4 was fine, since the wheather was clear, but when we initially ordered the car it explicitly said 4wd was guaranteed.
C	Carlo Nomes on Google ★ ★ ★ ★ ★ I was stuck in Austria on Saturday because my car broke down and I needed to get back to Belgium Sunday evening. I was unable to contact Sixt before 8AM Sunday morning and the earliest available time to get a car was at 12. When I arrived at 12, I needed to wait an additional 2 hours before the car was ready and was told it was my only option, also for some reason the car had German license plates instead of Austrian. I also had to pay extra to get insured to drive because I was using the creditcard of my passenger (since I did not have mine with me).
K	Kostas Papadopoulos on Google ★ ★ ★ ★ ★ I huge thank you to the team! Our flight was cancelled so we could come much later, well after closing time. The team bent backwards trying to accommodate us, with a member of staff staying late to wait for us in a Friday evening. This is a customer service at its best.