Parfümerie Douglas - Kärntner Str. 17

3.2/5 based on 8 reviews

Contact Parfümerie Douglas


Kärntner Str. 17, 1010 Wien, Austria
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yizhu hou on Google

The clerk is very rude
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Angelina Mertsalova on Google

Very disappointed, the shop seller put three wrong products, instead of those that were originally requested. I have contacted customer service and didn’t even get any reply. I have spent 700€ in that shop and didn’t get what I want.
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Goran Janjic on Google

Very good, staff is OK, parfumery is very big, they have designer and also some "nich" parfumes...And you can bay cheap on discounts...
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Debora Zanette on Google

There is a brow bar here (benefit brow bar) and I would HIGHLY recommend for you to get them done with Carla. Went there expecting the normal results from every brow bar and was so impressed with the result and the attention to detail. To top it off, she is super kind and speaks german, english and spanish! ? Other than that the store is quite big, organized by brand, few specialists to help you out with which product to use. If you go now (june 23rd) the whole store is with 20% off! Enjoy!
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Snezana Matic on Google

I often buy in Douglas, but today I was pleasantly surprised, because the woman who works in the part of Chanel (1.bezirk)cosmetics is a very kind and excellent saleswoman, she helped me a lot in choosing the shade ... honest and good soul ..❤️..store where that lady is working is in Kärtnerstr.
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Simona Zarafiu on Google

I bought a few days ago some products from this store. Among them, an eyeliner from Dior. When I got home and tried to use it, I found out it was so old and dry that it wouldn’t leave a single trace on my skin. Conclusion: check your products before you leave the store and the country! Some things in that store are antique..
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Manuel on Google

I bought a skin cream for my in-law. They promised that I wont have any problems bringing it back if it's not the right fit. We didn't even open it but the most they wanted to do was giving a voucher despite their promise of returning for money. Check if you really wanna buy it (check ingredients), check the price!!! (Douglas is much more expensive than the internet) and only then buy it cause you will have a hard time returning your things even when unopened.
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Blue Avocado on Google

Just underwhelming old brands, the assistant at the skin care section is not up to date on what’s going on the world of skincare, well of course she could not have known she was speaking with someone who spends months researching the category, but still. The online offering is much more pleasant, in store most of the brands are just names, but do no good for the skin. Don’t recommend this store when you are well versed in the world of skincare and know everything in and out. And if you don’t, you will probably leave with a product they sold you without any background knowledge on skincare. No wonder people gravitate towards online buying when brick and mortar cannot keep up with the evolving customer needs.

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