Hotel Neutor Express Salzburg

3/5 based on 8 reviews

Contact Hotel Neutor Express Salzburg

Address :

Neutorstraße 9, 5020 Salzburg, Austria

Phone : 📞 +8
Website : http://www.neutor-express.com/
Categories :
City : Salzburg
Description : Simple rooms, some with balconies, in a modest hotel offering a cafe/bar and complimentary Wi-Fi.

Neutorstraße 9, 5020 Salzburg, Austria
s
saurabh3739 on Google

The room and bathroom was clean and nice. From Salzburg hbf( südtiroler platz), you can take bus no 1 and get down at salzburg reichenhaller straße. It is approx 8 stops. It is better to buy tickets from automatic ticker machine at bus stops. One side ticket is 2 Eur and whole day ticket is 4 Eur. The ticket cost is a little more if you buy from the bus driver. The reception is in one building and the rooms are in another building just across the street. So, you will have to collect hotel keys from the reception and cross the road to go to your hotel room. The staff is also helpful and friendly.
G
Gabriela Alexe on Google

They did not empty our TRASH CANS IN JUNE WITH 26 DEGREES OUTSIDE OR MAKE OUR BEDS! This is inacceptabile for a 3 star hotel or any other sort!! To get back in your room in JUNE, 26 DEGREES OUTSIDE and to smell your GARBAGE! SHAME ON YOU, WE PAID 87 EUROS PER NIGHT AND YOU DO NOT ENTER OUR ROOM TO MAKE THE BEDS OR THROW THE GARBAGE ?!?!?! Also the room needs a serious makeover. Please see the photos and the receptionist could change her attitude to be a little nicer to her guests.. When we got here we only had one set of towels. For a double room it is kind of weird to call for a second set.. Overall I do wonder why didn't they do their damn job?! (In the photos you can see also thay the shower is no working properly)
T
Themis-Ariadne Andreoulaki on Google

Good experience. The room was clean, the breakfast was satisfactory and the staff was helpful.
F
Fabrizio SCOTTO di SANTOLO on Google

This is the only Hotel I have been in years (travelling for work a lot) to which I am sure to give 1 star. It is advertised nicely, but the rooms are so old and sad that you have to make sure not to stay in the room fro more than a couple hours if you do not want to get seriously depressed. It is a post-industrial building left the the 60s. Do not get confused from the lobby of the Neutor Hotel that is opposite to this building. The lobby of the Neutor Express is a dusty warehouse with two vending machines. The worst part is the cleaning service that is below average. they left dirty sheets and used towels for days. i had to complain to get a fresh towel from the reception of the Neutor Hotel.
S
Stuart Gepp on Google

There was no customer service. They make you feel like a burden and not a paying guest. Very interesting way to run a business. The hotel had two buildings, we stayed in the outdated building across the road from the reception. Rooms were hot with no AC or fan. Lots of traffic noise so couldn’t have door open. Would not recommend this one.
B
Balázs Ordódi on Google

Terrible experience. It is only good if you want to do a time travel back to 1950 East block. Destroyed wall and curtain. Mold everywhere plus blood marks. The towels are used probably 1000 times as you can see through of them. And next to this the staff communication and welcoming is critical
J
Jon Mikel San Vicente García on Google

For the price in the middle of Salzburg is good. Is located in a 5 minute walk to the city center. The shower is very good. It doesn't have parking in the venue. If It is weekend, you can park in the street freely. There is a paying one in front of the Hotel. The interior is austere with some lights don't working. Breakfast is a little bit pricy for what It is offered.
S
Stefan Jönsson on Google

This belongs to the 4 most boring/bad hotels I have stayed on, world wide. Linnen are clean, distance = 10 min walk to downtown is good. Bad and unclear welcoming, no clear answer if I can park or not on their ground. Bed is worn out, you feel the springs, room and walls are worn. All this with respect to the price 130 EUR, if the price was 50 EUR I should not complain.

Write some of your reviews for the company Hotel Neutor Express Salzburg

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *