Change Money | ChangeGroup - Singerstraße 1A
2.7/5
★
based on 8 reviews
Contact Change Money | ChangeGroup
| Address : | Singerstraße 1A, 1010 Wien, Austria |
| Phone : | 📞 +99 |
| Postal code : | 1010 |
| Website : | http://www.changegroup.com/ |
| Categories : | |
| City : | Wien |
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Atsuki on Google
★ ★ ★ ★ ★ DO NOT exchange here, or you get illegal extra fees that you never seen before.
The service fee IS NOT INCLUDED on the terrible exchange rate. And the black old guy who works at this store is super rude, DO NOT EXCHANGE HERE!!!!!!
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Bekir Ergüner on Google
★ ★ ★ ★ ★ Stay away ! They will rip you off ! Save your money !
They do not inform you about the 13% service fee and charge you !!!
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Zurab Gavtadze on Google
★ ★ ★ ★ ★ Smile and be welcoming it’s not the reason writing 5 stars. I exchanged there usd to euro, with rate and commission they took from each 100 usd 18 Euro. So it’s worse experience for me for exchanging money. Company deserves this review stars
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Alexa Model on Google
★ ★ ★ ★ ★ The worst service for customer if you want send money using Western Union. The women rude and bored her work, my ID not stay in the list...this was opinion the worker , very interested , because 3 -4 month ago I send few times money in this place!! In another too and never had this problem, so none education and information about service who offer Western, she don’t have or meybe she don't want take her time for me.
Terrible experience. I go in another place without none problem!! Western Union it's for all people in all nationality. Not only for citizens in Austria, it's possible living here but you born in another country, so you ID don't must be only from Austria, for intelligent person it's easy :) Not recommended !
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Bassel Ghraizi on Google
★ ★ ★ ★ ★ The exchange rates they give are terrible
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Omar L. on Google
★ ★ ★ ★ ★ Great customer service, exchange rates clearly visible (check the pictures) don't understand the bad reviews!
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Nhan Ngo (xbunnyraptorx) on Google
★ ★ ★ ★ ★ Like everyone says, they rip you off. They're praying that tourist come and don't see the little card they have in the window that tells you the actual exchange fee - and they don't tell you anything about it. We exchanged $500, and they said the rate was 1.269 dollar to euro (which is a lie because at the time it was 1.17), and with that and the 12.99%, that would be $100 lost. Bad deal, go see what other people say to find the best place to exchange, maybe a bank or ATM. $100!
Oh and when we went back to complain they said there was no way they could take it back. Criminal.
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Fernando D on Google
★ ★ ★ ★ ★ Today 1eu interbank rate was 1.18 usd. They advertised 1eu was 1.27, but then they add a fee on top of that. Was 8 eu extra and to be honest they should clarify that fee next to the rates sign and detail it on the receipt.
So for $100 usd they gave me 71eu. The final rate was 1.41 compared to 1.18 official, so I think the 20% mark up it’s quite expensive.
Besides that “detail” , the service was good.
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