Bucherer - Kärntner Str. 2
4.4/5
★
based on 8 reviews
Contact Bucherer
| Address : | Kärntner Str. 2, 1010 Wien, Austria |
| Phone : | 📞 +7 |
| Postal code : | 1010 |
| Website : | https://www.bucherer.com/ch/de/locations/austria/vienna-kaerntner-strasse.html |
| Categories : | |
| City : | Wien |
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Cordis Lucian on Google
★ ★ ★ ★ ★ They'r website is great but I did not visit the physical store!
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Mistress London on Google
★ ★ ★ ★ ★ Great Staff Excellent Service
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Frederik Mendelstraat on Google
★ ★ ★ ★ ★ Me and my fiancé are a big fan of mr. Rashid there, his knowledge about jewelry and investment is amazing.
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Jim Cook on Google
★ ★ ★ ★ ★ A very beautiful store for the purchase of luxury wrist watches and jewellery. Professional and gracious service provided to customers and a fantastic selection of wrist watches available to be purchased.
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Anne-Marie Sweeney on Google
★ ★ ★ ★ ★ Make sure to ask for Mr. Okura if you want an unparalleled shopping experience. Mr. Okura has a deep wealth of knowledge when it comes to timepieces and jewellery. Whether you're spending €2000 or €200000 you will be treated with the greatest respect. Also, Mr. Okura was exceptionally helpful with the tax refund paperwork. He speaks fluent German, English and Japanese that I know of - perhaps another language or two as well. Have fun!
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cenk unal (C.U.) on Google
★ ★ ★ ★ ★ I had an excellent shopping experience with Mr. Hideki Okura in Bucherer Vienna. Mr. Hideki is not only a professional with in-depth knowledge of the timepieces but also a gentleman whose friendly yet decent manners make your shopping remarkable. Vat-refund was a breeze, thanks to his kind assistance. If you plan to buy a watch, no matter if it is 100.000 or 1.000 Euro piece, he is your guy.
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sebastien leon on Google
★ ★ ★ ★ ★ Worse customer service experience, seriously! I never write any reviews but wanted to share this one since i believe the attitude of employees of Bucherer Vienna (that i interacted with of course...went to the store twice) is totally unacceptable. I went to the store after calling them to have a look at a gold datejust and was sent back home rudely because my watch didnt have on the original leather band (which i have at home anyway) and they claim that rolex doesnt authorize them to touch any watch if original band isnt on....seriously??? so silly and for expecting in broad term a 'superior' customer experience one would expect for such premium brand..customers get treated really poorly. Went to Wagner and of course they took the watch immediately, no questions, fa more pleasant and professional....
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Hernan Estrada on Google
★ ★ ★ ★ ★ I’m a a seasoned watch collector in 3rd generation that praises service, honesty and respect from ADs no matter where I am located at. But specially from Bucherer which I have been a client for lots of years now I can say with safety it’s on top of every other competitor I have encountered, period. Specially being in Vienna where you have many “nice” ADs with dreadful service you wont be disappointed. If you want to talk about watches, life, food and want to be treated with utmost quality, service and passion, I recommend Mr. Hideki Okura as your sales Rep.
Ps: just in case: hype is not my thing.
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