Pearle-Optik

3.5/5 based on 8 reviews

Contact Pearle-Optik

Address :

Hauptpl. 8, 8010 Graz, Austria

Phone : 📞 +8
Website : https://filialen.pearle.at/steiermark/graz/hauptplatz-8.html
Categories :
City : Graz

Hauptpl. 8, 8010 Graz, Austria
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November Rain on Google

Katastrophe! Die Brille war komplett verzogen und verbogen, eine Unfreundlichkeit. Man hat das Gefühl, denen wäre alles egal. Das Brilleneteui viel zu klein, lauter Schäden am Brillenrand. Also eine wirklich Katastrophe! Nie Mehr wieder! Der Kleber quillt bei den Gläsern hervor. Ein anderer Optiker hat versucht, die Brille, so gut es ging, zu retten.
Catastrophe! The glasses were completely warped and bent, an unkindness. You have the feeling that they don't care about anything. The glasses case is much too small, all the damage to the edge of the glasses. So a real disaster! Never again! The glue oozes out from the glasses. Another optician tried to save the glasses as best he could.
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Celine St on Google

War heute für eine Beratung bezüglich Kontaktlinsen dort. Ohne Termin bekam ich trotzdem einen tollen Service; einen kompletten Sehtest und eine ausführliche Beratung vom Gebietsleiter selbst. Ich habe mich sehr gut aufgehoben gefühlt und bleibe auf jeden Fall Kundin ??
Was there today for a consultation on contact lenses. Even without an appointment, I got great service; a complete eye test and detailed advice from the area manager himself. I felt that I was in very good hands and will definitely remain a customer ??
s
samia kamal on Google

Mir gefällt das system nicht, weil man keine sichere Garantie hat. Du musst immer eine neue Brille kaufen. Die Garantie ist wörter auf einem Blatt, die bei einem kleinen Schaden nicht wahrgenommen werden.
I don't like the system because you don't have a secure guarantee. You always have to buy new glasses. The guarantee is words on a sheet of paper that go unnoticed in the event of a minor damage.
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dalila x on Google

Immer super Service. Habe bei der Fr. Aldzic meine Brille richten lassen und war äußerst zufrieden. Sie und die restlichen Mädels waren sehr hilfsbereit und freundlich. Immer wieder gerne!
Always great service. I had my glasses adjusted by Ms. Aldzic and was extremely satisfied. She and the rest of the girls were very helpful and friendly. Always my pleasure!
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Cook with Klochius on Google

Nachdem mir zuerst in einer anderen Filiale gesagt wurde, dass meine Augenbrauen schief wären, war in dieser Filiale die Erklärung meiner nicht passend eingestellten Brille noch besser: Mein Gesicht wäre schief! Selbst wenn dies der Fall ist, finde ich das wording an dieser Stelle mehr als unpassend. Zudem wäre das vielleicht eine Erklärung, jedoch kein Grund, dass ich mit einer schief sitzenden Brille leben muss. Es wäre wünschenswert, dass Mitarbeiter auf ihre Ausdrucksweise achten und Kunden nach einem Besuch nicht das Gefühl haben beleidigt und inkompetent beraten worden zu sein.
After I was first told in another branch that my eyebrows were crooked, in this branch the explanation of my misaligned glasses was even better: My face was crooked! Even if this is the case, I find the wording more than inappropriate at this point. In addition, that might be an explanation, but no reason that I have to live with crooked glasses. It would be desirable for employees to pay attention to their language and for customers not to feel insulted and incompetently advised after a visit.
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Ana L.d.S on Google

Ich bin schon seit Jahren Pearl Kunde aber so gut wie heute habe ich mich noch nie beraten gefühlt. Hier wird wirklich drauf geachtet was der Kunde möchte und es wird intensiv auf die Wünsche eingegangenen. Ein großes Lob an die Filialleitung die mich so kompetent Beraten hat. Danke für die Zeit und Geduld nachdem ich ewig gebraucht habe um mich endlich zu entscheiden. Ich freue mich schon drauf meine neue Brille endlich abholen zu dürfen.
I've been a Pearl customer for years, but I've never felt as well advised as I do today. Here, what the customer wants is really taken into account and the wishes are dealt with intensively. Kudos to the branch management who advised me so competently. Thanks for the time and patience after it took me forever to finally make up my mind. I'm looking forward to finally picking up my new glasses.
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Amar Ramnani on Google

Amazing service with very friendly service. I got my check up done from Spring Manuel and he was really good at what he does! Affordable prices with extremely welcoming workers!
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Simon Wilsonn on Google

SO we've been coming here for a few years now & have been pretty happy with everything. probably from my family we've bought close to 10 pairs of glasses here. I brought in my glasses a week ago for exchanging my lenses out as over the summer after having them less than a year the anti-reflective coating started coming off bringing me to the point where it was difficult to see out. having purchased insurance on the glasses previously i dropped them off for repairs but when picking them up i was surprised to find i had a deductible on the lenses that i had to pay plus the shop would not take any responsibility for the reflective coating coming off. most of the staff are quite nice here but it just seems like they were not on the level with me or willing to take any responsibility for a faulty product, even after being a customer for so long.. just disappointed.

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