McSHARK - Wagramer Str. 94
3.6/5
★
based on 8 reviews
Contact McSHARK
Address : | Wagramer Str. 94, 1220 Wien, Austria |
Phone : | 📞 + |
Postal code : | 1220 |
Website : | https://mcshark.at/ |
Categories : | |
City : | Wien |
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Johnson McCocker on Google
★ ★ ★ ★ ★ Der Berater war zwar nett, allerdings hatte er keine Ahnung über die angebotenen Produkte und konnte uns kaum weiterhelfen. Etwas mehr Kenntnis über das doch überschaubare Sortiment wäre eigentlich zu erwarten.
The consultant was nice, but he had no idea about the products on offer and could hardly help us. A little more knowledge about the manageable range would actually be expected.
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raini696 on Google
★ ★ ★ ★ ★ Schlecht eingeschulter junger Mitarbeiter. Wir haben eine Uhr gekauft und extra noch zwei Mal nachgefragt ob es die richtige ist, die in der Verpackung ist und ob wir nachschauen dürfen. Der Verkäufer versicherte uns es ist die richtige, wir können aber nicht hineinschauen, da sie original verpackt ist, ich muss vorher bezahlen. Wir bezahlten also, und ich packe die Uhr sofort bei dem Schalter aus und es war die falsche Uhr drinnen. Danach ging die Diskussion los, er wollte sie nicht mehr umtauschen. Bis offensichtlich der Filialleiter die schon etwas laute Diskussion hörte und sich in das Gespräch einschaltete.
Also einfach nur ein totales Chaos, und das in einem Apple Store nicht irgendwo Inn einem Elektrohandel!!!!!!!
Poorly trained young employee. We bought a watch and asked twice if it was the right one that was in the packaging and if we could have a look. The seller assured us it's the right one, but we can't look inside because it's in the original packaging, I have to pay in advance. So we paid and I immediately unpack the watch at the counter and the wrong watch was inside. Then the discussion started, he didn't want to exchange them anymore. Until the branch manager obviously heard the somewhat loud discussion and joined in the conversation.
So just total chaos, and that in an Apple Store not somewhere in an electronics store!!!!!!!
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michael Sony on Google
★ ★ ★ ★ ★ Mir ist von IPhone 13 pro Max bei der Kamera das außen Glas gebrochen Kamera funktioniert einwandfrei der erste von den Mitarbeitern meinte am Anfang ja es ist noch in Garantie. Dann der zweite meine dann haben sie eine Versicherung ? Ich nein habe ich nicht und dann meiner er gleich ohne zu schauen die Reparatur kostet um die 700 Euro .sehr schlechtes Personal dort.
I broke the glass on the outside of the camera on the iPhone 13 pro Max. The camera works perfectly. The first of the employees said at the beginning that it was still under warranty. Then the second mean then do you have insurance? I no, I didn't and then he said he did without looking, the repair cost around 700 euros. Very bad staff there.
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Adam 01 on Google
★ ★ ★ ★ ★ Top Berratung
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Roger Sharp on Google
★ ★ ★ ★ ★ I got good service (repair of crushed iPhone), and helpful advice on student discounts for a laptop.
The replacement phone was ready in about a week, and I got both an email and a phone call saying that it was ready to be collected.
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L L on Google
★ ★ ★ ★ ★ Wonderful service! Justin was able to solve my problem quickly and efficiently! I can highly recommend the service at McShark (Donauzentrum). Superb service in English and German. Thank you, Justin!
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Anita Spanner on Google
★ ★ ★ ★ ★ To the Great Team at Mc.Shark:
My husband and I came to this department twice with our technical problems.On both occasions we met Friendly and Professional Staff.I would to express my thanks to Justin the Store Manager, to Ali and Philip who were extremely pleasant and Efficient.I would recommend this Store ti to anyone needing Professional Help.
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Brian Martel on Google
★ ★ ★ ★ ★ The first time I went to this place to get a new IPhone 13 Pro, the salesperson (all alone in the shop and no customers but me) had no time to help me, so I left after 10 minutes. Today I went back and the salesperson on duty today was not very motivated, although he didn’t do much wrong. When I wanted to do my purchase it turned out that they literally only had 1 iPhone 13 Pro they could sell me, but in the wrong color and the wrong number of GB’s… very disappointing!
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