Hotel Bär - Leading Family Hotel & Resort

Name: Hotel Bär - Leading Family Hotel & Resort
Address: Herrenanger 9, 6534 Serfaus, Austria, Serfaus, Austria

4.6/5 ★ based on 8 reviews

Contact Hotel Bär - Leading Family Hotel & Resort

Address :	Herrenanger 9, 6534 Serfaus, Austria
Phone :	📞 +78
Website :	http://www.loewebaer.com/de/kinderhotel-baer
Categories :	Hotel ,
City :	Serfaus
Description :	Modest quarters in a chalet-style hotel with dining, 2 pools & a kids' club, plus a waterslide.

Best Hotel in austria

A	Abdulaziz S. on Google ★ ★ ★ ★ ★ Nice location, great rooms, wonderful service, very helpful staff and lots of activities near the hotel. Free use of the public transportation system and cable cars in Serfaus, Fiss and Ladis included which is very convenient. Nice swimming pools, beach club and kids club. We had a wonderful stay.
M	Merle Vater on Google ★ ★ ★ ★ ★ Great hotel with friendly and helpful owners and staff. As the name indicates it's a place very suitable for families with children. Their food is excellent and they have an amazing spa area with saunas and a whirlpool. For the younger ones there's also a swimming pool with a slide. The rooms are spacious and cosy.
S	Sam Bracco on Google ★ ★ ★ ★ ★ Perfect in every way! Staff are very helpful and friendly, breakfast, morning snacks, lunch and dinner so much to choose from and so good, excellent quality! Spent an afternoon on the rooftop beach, amazing views amazing place to be... Really looking forward to our next visit!
M	Mar M on Google ★ ★ ★ ★ ★ Unpleasant experience. Website mentioned that they take care of kids from 0-12 years one of the reasons why we booked this hotel with all my family (10K € for a week) Unfortunately the first days were raining and we sent the kids to the “kinder club” (short of staff and some of them quite unfriendly) one of my kids (3Y) cried for 5 min and they called us immediately, we told them that they should try to entertain them or play with them and try for 15 min the second day she stayed for 1 hour, the 3er day again they called us after 10 min saying that she was crying; when we went to the kids club we saw our daughter playing happily. Unfortunately we couldn’t do any adult activity due to unmotivated staff (not only kids club) What a waist! ———————————— Calling guests “unhuman” is quite a strong word. This response on a negative feedback; shows lack of professionalism and respect. What a shame and disappointment. Unfortunately most of your staff are unmotivated and that is a spillover effect on the hospitality factor. We will definitely recommend Serfaus!
E	Esther Kufrin on Google ★ ★ ★ ★ ★ We love it here, hopefully Covid restriction will allow us to return in 2022. You couldn’t ask for a better set up with skis, kids and delicious food for the whole family. Even when our little one didn’t want to ski there is so much to do that he had a great time. Can’t wait for our next visit! The family apartments are optimal for us.
ש	שלמה ריזמן on Google ★ ★ ★ ★ ★ A wonderful hotel. Highly professional and responsive staff. Always answer “yes”. Kids paradise. Superb food at the hotel’s restaurant. Clean and freindly. A great place to stay. .
B	Bogdana Tverdokhlib on Google ★ ★ ★ ★ ★ Everything was nice except kids club, the kids club was supposed to be for 0/12 but for older kids there is nothing interesting to do for them, another reason is my kids and one friend go their every night to make these shaped animals where you put beads, but the beads spill on the floor and instead of picking them up they make the kids do it saying they don’t get paid to clean it up. And when they have 5 minutes until closing they won’t iron the animals beads and even when the kids club is closed and their putting their shoes on outside they still make them put the mask up. We had a better stay 2 years ago In Löwe another thing is the chef didn’t know how to make a simple omelet the only staff that was really nice was called Thomas thank you I hope you can improve kids club.
D	Deanna Burke on Google ★ ★ ★ ★ ★ We had a great week at Hotel Bar! The accommodations are updated nicely, and the family suite was perfect for our family of 6. The staff could not have been nicer, and incredibly helpful whenever we had a question or need. The food was great - and the set up of having the kids eat from the buffet while adults were able to order from an upscale menu each night was a great arrangement. We were able to take advantage of the sport hall, pool and slide, gym and climbing wall area and spa! Overall, I'd say it's an ideal spot for families with kids up to about 12. Definitely recommend!