Europcar Autovermietung Salzburg Stadt | Mietwagen | Auto - Transporter mieten
4.4/5
★
based on 8 reviews
Contact Europcar Autovermietung Salzburg Stadt | Mietwagen | Auto / Transporter mieten
| Address : | Gnigler Str. 12, 5020 Salzburg, Austria |
| Phone : | 📞 +8 |
| Website : | https://www.europcar.at/de-at/stationen/oesterreich/salzburg-stadt |
| Categories : | |
| City : | Salzburg |
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Jeffrey Li on Google
★ ★ ★ ★ ★ BEWARE OF THIS EUROPCAR. They ruin my holiday. I rent car from europcar in all european countries without using international driving license and its okay with no hassle. They stupidly insist us to have international driving license. They said it is austrian law.
We end up renting with Hertz without international driving license and its okay
Dont use the europcar here.
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Ota Satoshi R. on Google
★ ★ ★ ★ ★ It is easy to rent a car, I brought a International driver's license.
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Suraj Makhija on Google
★ ★ ★ ★ ★ Pls see the people attending you mention the problems with your car. I had a bad issue , after telling people at the desk to report of the scratch on the car they don't. ! While giving car back we made sure to see it's returned back . In the same condition .and I g t a mail for the scratch again and charging me 690 euro . After calling then from India couple of times they said it's their mistake of not informing the damage department. But as a customer I was hassled
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Mick Mookhoek on Google
★ ★ ★ ★ ★ Don't forget to refuel your car here. They will charge a crazy high fee (36 euros, gasstation is on the other side of the road) plus the price for fuel is about 30 cents per litre higher than what you normally pay for fuel in Salzburg. Ofcourse it was my fault that i forgot to refuel the car, but these prices are just absurd in my opinion.
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SIYAO WANG on Google
★ ★ ★ ★ ★ I have to complain. Today we picked up our car from this company. Just drove about 1 km, the warning for engnine oil running out starts flashing. Because we will have a long journey, we decide to stop and ask for emergency help( the staff told us if anything wrong happened with the car during our trip we should call this number). However, after 10min waiting, we decide to drove back to the Europcar office and ask their help directly. Then one of the staffs with a very arrogant attitude told us that we shouldnot use the emergency help, because it's not emergent, and we can only use the service WHEN the car is completely broken down! Sounds like we were wasting their time. But actually, due to this dysfunction, our whole journey was delayed. We are tourists from China, we rant car and the road service from Europcar, expecting high quality traveling exprience, this staff really ruined our mood from the very begining.... so 2 star only...
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George Biffen on Google
★ ★ ★ ★ ★ I was very impressed with 9 seat VW van we got. It had all the mod-coms and the desk lady was very helpful. We had to pay for a late arrival fee but that was due to our plane being an hour late. I am hoping to get that back off BA or my insurance.
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Iñaki Terés Sesma on Google
★ ★ ★ ★ ★ When we went to collect the keys,I asked to go to the toilet,and they told it wasn't possible.
When we asked for the baby seat,it was given to us,but we needed to set by ourselves,as they were not entitled to help us.????
After 10 minutes trying to do it on the car,and despite many employees passed by around,no one helped us.My wife went inside the officce and the answer was we had instructions...
I do not recommend this office to pick up the car.
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Anurag Gautam on Google
★ ★ ★ ★ ★ I booked a car for just a day and surprisingly i got an upgraded automatic SUV(lucky me )and it could not have been better for an alpine drive to mountains. Start to end it was a seamless experience and I highly recommend their service. I will hopefully be back again. Thank you .!
Returning the car was easy with enough parking at the premise.
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