Enterprise Autovermietung-Rückgabe - Wien Flughafen
3.8/5
★
based on 8 reviews
Contact Enterprise Autovermietung/Rückgabe - Wien Flughafen
| Address : | Car Return, Vienna Airport, 1300 Schwechat, Austria |
| Phone : | 📞 +77 |
| Website : | https://www.enterpriserentacar.at/de/home.html |
| Categories : | |
| City : | Schwechat |
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Marina Fanelli on Google
★ ★ ★ ★ ★ Very friendly staff. Check-in and check-out process was very tedious. Although friendly, people are usually in a rush at the airport and they did an extremely thorough search of the car. I found it irritating and a bit picky.
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Wattie Reyes on Google
★ ★ ★ ★ ★ Mr Mijomir Puljic is a nice, friendly, attentive and professional agent of Enterprise Car Rental Vienna Airport. I have to write a very good review coz he deserves.
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Shui Lin on Google
★ ★ ★ ★ ★ Both pickup and return is easy. Staff are nice and professional. Reasonable price. Quality of the car is very good. My car is nissen qashqai with GPS and autopilot.
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John Davison on Google
★ ★ ★ ★ ★ The place takes forever to reach. When we finally got the car the child seat didn't fit and it took over an hour to install another one. When we returned the car I was charged extra for cleaning because it supposedly was so dirty. Nothing was on the seats and only a little dust on the outside. This was just a ploy to make more money.
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Predescu Marian on Google
★ ★ ★ ★ ★ At the begining, the front desk officer, young man with a nice character, signed the papers in order to give me the car. At the end a blond unfriendly lady with a poor attitude for the clients, probably the manager of the office, refused to give me the car for the reason that I didn't had a credit card and I had only a debit card, but with enough funds to cover the entire value of the car. However they did not agree to block any amount as a guarantee. I specify that few months ago I took a car from the same Enterprise Office in Vienna Airport with the same debit card. The worse thing, when I left I was asking the blond lady to confirm with rental cars that I didn't picked up the car, in order to receive the refund from Rentalcars. She said yes, but guess what? She never did. I had to contact Rentalcars to send the refund, but they refused to send the refund without the conformation of Enterprise. Poor service for such a company.
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Patrick Sombati on Google
★ ★ ★ ★ ★ For some reason my review is no longer visible, so i am writing it again. Enterprise Car Rental at the Vienna airport has the friendliest, most honest, and best service I have received in Vienna in the 9 years I have lived and been renting cars here. They always treat you with a smile, and are especially honest because they tell you upfront what issues you may run into. They have always given me a better car when the one i rented wasn't available. I will always recommend Enterprise, and it is now the ONLY rental company i deal with.
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Edouard T. on Google
★ ★ ★ ★ ★ Worst car rental ever. Got charged a "damage handling fee" of 32.00 EUR for a scratch that I did NOT do and while I had taken full insurance policy that I paid for taking the car. At check-out they go around the car in less than a minute and have you sign a paper in the dark garage with all damages. At check-in, you're in the bright outside and the employee takes five long minutes to check the car rigourously... even though you take full insurance they'll make you pay the handling fee for damages that where not signaled at checkout. Crooks and dishonest people, plus of course they conveniently don't tell you about this fee beforehand... Never again...
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Matthias Kramer on Google
★ ★ ★ ★ ★ Clean and good car. Very professional and friendly service agent at the counter. I will come back to them!
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