Alphanet - Gudrunstraße 134/3-4

Really great service and rescued my macbook within hours. Very fast, reliable and trustful service. Alphanet repaired my macbook pro 2011 really within 1 business day. Seems to me, they have all the necessary tools and expertise to repair computers and phones and do not rely on others for getting fixed my mac.

The owner is very competent and helpful. He is honest and wants what is best for the customer. He repaired my MacBook Air when he could have sold me a new one. This saved me a lot of €. Would highly recommend this place if you need a new mac or need to repair your old one. Great customer service!

Extremely friendly, fast, reliable and professional quality service! Great consultation, in my case, on a budget. They focus on customer long-term! satisfaction and not sales revenue. I am very happy with my purchase and the service provided. Will come again and recommend to friends and colleagues.

Super fast and efficient, honest from the first moment and available to speak in English without any issue. Grazie mille amico!

Thank you so much Ing. Al-Majali for an amazing and courteous job well done for my Macbook Air. Very Considerate and Friendly. I will absolutely recommend You to my Friends. Cheers!

First of all, I would like to thank the very down to earth owner of ALPHANET, Mahmoud Almanjalli for saving me from buying a new laptop. I lost hope already when Customer Service of Mediamarkt told me that it's better to buy a new one because WASSERSCHADEN or WATER DAMAGE of my MacbookPro will cost me a lot. I called some service providers but they told me the same thing, then I stumbled to the website of ALPHANET with great reviews especially with Macbooks troubleshooting and one customer even had the same problem with me. the next day in the morning I called him and explain what happened to my Laptop. I tried to speak in German and he was so nice and patient understanding and answering my broken german. He told me to bring my laptop immediately to the shop and he will try his very best to help me, the moment I came to the shop, I was welcomed with smile and warmness of the people. He has a vibe of an approachable and a nice person, always laughing and joking around. He also offered coffee and tea, perfect for cold weather! haha. after filling up the form and talking a bit I left because of work. The time he knew what needs to be done, he called me and talked about what's better to do, he gave me suggestions and options so I can save money. I felt that he tried his very best to help me, he also put some stuff on my laptop that will help my productivity for free that I know that if I went somewhere I will have to pay extra. He is not only the savior of My Laptop but also I consider him now a good friend as he always tries to help in any way. I couldn't thank you enough for everything! I highly recommend ALPHANET to anyone who has problems with their laptops they are the best! your laptop is in Good Hands! Hands of an EXPERT!

it has been my second time now, that I've been at the shop. first time my iPhone-screen popped out and the home button had some issues. they told me what there service and their charge is, what they could do, what the options are and their recommendation in this case. after deciding they fixed it in no-time. this time I had to repair my iMac – it was an older model and everything seemed to be down. again they were telling me the options and the costs. asking my what I needed it for and what I would need. so all in all I always had the feeling of a save and understanding environment. They were really professional in their work (rather repairing something, then trying to sell you a new thing), yet quirky and nice talking to the customers and amongst themselves. I can only recommend it.

I usually never write reviews. But in this case I need to mention this very amazing , straight forward rescue of my MacBook Pro after a tricky damage of the motherboard caused by water. I highly recommend alphanets professional work and want to inform anyone who’s not sure where to go that this is the perfect address for any apple product that needs fixing. Keep doing your magic! Thanks a lot ??