XXL Sports & Outdoor Donau Zentrum - Wagramer Straße 94 Obergeschoss

Very supportive place, you will be advised carefully about all kind of indoor/outdoor sports or activities.

Good quality products a bit over priced

We were looking for a bicycle that is not just normal. Since we had specific requirement, we needed to ask so many questions. But the store stuff answered patiently and friendly for all our questions. Unfortunately the store didn't have what we want so we even said that "we might need to buy a bicycle elsewhere". But still they tried to answer our questions. That was really professional.

Came thrilled after long months of saving to purchase a fairly expensive item from this seemingly outstanding shop with such good reviews. When purchased, the sales rep informed me the item needs to be checked by a technician first before I can leave the shop with it and asked me to return in 3 days. I have reviewed the item and indeed, it needed some fixes. I arrived on the agreed date to the shop where the item was brought back to me in the very same condition I left it there 3 days ago, it was not working 100%. The moment I noticed this, I informed another, currently present sales representative who, after 10 minutes of hesitation, brought the item back to the technician, who barely looked at it (it took them less than 10 minutes) and when brought back I was informed it should be better. On a first sight, it seemed a maybe a tiny bit better, but I was not convinced. Nevertheless, I took the item and travelled back home so to try the item is now fixed as stated. The item was NOT fixed, I honestly don't think the technician did anything whatsoever. So I called and was asked to come once again, third time, I live quite far away so it's a minor inconvenience but taking in account I paid 700€ for something that is new and does not work to the extent it is dangerous for me to use it, I came the very last time. Long story short, nothing was fixed. I was explained I have to give the item some time, use it carefully and it will get better in 48 hours. Which I find nonsense qs experienced user, almost like the sales rep was trying to get rid of me, but I still wanted to give it a shot after all those hours traveling back and forth and so much money spent on the item. It did not work. This time, I did not decide to come back to the shop again since on the last 3 attempts no help was provided and on the last occassion, I was told the technician will not look at the item any more since now it's 'perfect' and they can't make it any better. I took my item to a professional shop to take a look and it took them less than 5 minutes to identify there was a part broken that needed to be urgently fixed, otherwise the item would never work well and it was a health hazard for me. I spent 8 hours of travels and additional 70 euros on a fix of a an item that was bought from your store as NEW and was talked down on by your employees that were rolling their eyes and talking behind my back because I was determined to have my item fixed when it was not working well. They found it rather silly and funny. I m extremely dissapointed and had I known I would be treated this way and my item for 700€ will be basically unusable afterwards, I would have never chosen to purchase form you and I never will in the future, so as any of my acquaintances.

Nice shop with solid selection of affordable running shoes. I recommend checking their wrbsite for discounts prior to visit. (Discounts change regulars, sometimes even several times per week!)

Selection very basic. Customer service nonexistant.

I wanted to buy ski stuff and the guy with helpful information, helped me alot with a patient. I totally recommend it.

Not your standard run of the mill sports store. Knowledgeable staff in every department are always found to help you find what you need.