University Clinic of Dentistry Vienna - Sensengasse 2a

Most student-doctors are super nice, friendly and helpful. The so called “professors” are much less. Waiting times are ridiculously long (about 2-3 hours) and there is lack of communication between the different departments and registration processes that make it long and messy stay.

I do not recommend. The competence of doctors raises questions. The child complained about a kind of pain in the tooth. We came here, doctors examined tooth (everybody was very polite) and told that no point to worry, it is just because the new tooth is growing. OK... about 10 days later pus began to flow under the teeth. We immediately came here again for removal, but they assigned only antibiotics (but according to x-ray photo, I consulted later with another dentist M.D., they MUST been to remove the tooth that day), and made an appointment for removal after a week of taking antibiotics. Well... we came after a week by appointment for a child milk-tooth removal. They inject anesthesia, and almost immediately tried to pull it out (before the anesthesia began to act), as a result, the child started to cry, and they didn’t find anything better than to send us to another clinic more than an hour away. On the question "why you can't do it yourself?" I received an answer "because she is crying". Of course, she will cry, before making such statement I would suggest they remove their own tooth without anesthesia from themselves (or almost immedeately after injection). But the next day they sent the bill for the anesthesia, although they did nothing. More, because of their wrong diagnosis and incompetent actions, another tooth was infected, and we have to remove two instead of one. I kindly suggest everybody to think twice before come here.

We took my 5 years old son on a Sunday because of tooth pain. The doctor who handled him (S. Rechlinger) lost patience when my son started to cry and did not have a nice tone + made remarks about other patients with pain waiting. When I pointed that to him he got angry and told me I should not come on weekends. Which is against all purpose of why the place is open. Emergencies handling when no regular doctor works. If it is an emergency service, the doctors must take the weekend work as well without complaints and effects on patients.

I went here because 2 teeth were damaged in an accident 1,5 years ago. Both front upper teeth (11 and 21), initially healthy teeth before the accident. During the treatment I got water all over my head, dust and water, pieces, everything was flying into my face( that had obvious eksema spots) and into the eyes( they didn't try anything to cover at least somehow) . All the time it felt like the students are fixing teeth first time in their life. Now 1,5 year later both teeth have massive caries under fillings, one tooth needed root canal treatment due to caries. I live in another country now and have to pay big dental bills to fix all the mess they did. One star is too much for that kind of service.

Really bad service when it comes to waiting times at the ambulance 4-5 hours at times, telephone information, little availability of the various units, eg. Kieferorthopädie is very difficult to reach and get information from. Last time we were ordered to an appointment and then we were told, we basically came for nothing because at that early stage nothing can be done. Conclusion: A LOT of your time and energy is taken for lost motion and one feels some staff there doesn't really care professionally enough for their patients. One doesn't really feel being taken seriously.

Can any one in Austria can convey my Message to Dr. Kristiane I shall be thankful to you

The quality of the work varies widely depending on the student you get. I got one who did a great job but the next time another who did badly. Supervisors only do so much of quality control, so it's more of a gamble, which I would not recommend again. Good experience with the functional disorders-unit, so sad they aren't with the health insurance anymore.

Friendly, competent, holistic, state-of-the-art All students that treated me here did a really good job! I can only recommend putting your trust in this clinic, especially for getting everything done. When I first came here, I was terribly afraid of dentists. That changed completely to the point that I actually enjoy coming here because I feel taken seriously with all my feelings and fears. The student was super nice, patient, and explained all procedures thoroughly to me. I did come there often over the course of a year, but that also ment that there was no rush which is advantageous for some treatments. After each session, a dentist would quickly look over the work and give feedback. Overall it's fair to say that I haven't seen this level of quality care for teeth anywhere else (and I've had my share of different dentists)