Das Brahms

On Wednesday 31st October my friends and colleagues & I went for dinner in this new restaurant in Innsbruck. We were very excited about it. Our excitement was soon disappointed by the first of the two waitresses serving us. Probably not wearing fancy cocktail dresses let them assuming that we were there begging for some food. We are all in our late 20s-30s, working for a fashion luxury company. I can say that in my life I never had such a bad experience, with unprofessional staff and not nice food. And after yesterday night we all understood how some restaurants invest everything in contemporary furniture and sleek design but not on the customer experience. One of us ordered a rice dish (€ 21) that sent back twice because the rice was too hard. At the end she didn’t have any because it was uneatable. Other two of us went for a white fish salad with oranges. What a surprise when it was served them some smoked salmon (the one you can find in the supermarket). Obviously disappointed they complained to the waitress that got back with the two same plates - after consulting with the chef - saying that probably we don’t know anything about fishes. Instead of being sorry of their complete failure they stared being even more arrogant. Noticing that we were not happy at all they offered us some coffees...not even a dessert to share or some free after dinner drinks. When paying, we showed our disappointment asking for a discount on the rice dish. Result: after 5 minutes of discussion my friend paid HALF of the rice and we had to pay for all the coffees that weren’t any longer on the house. Surely they won’t see us anymore in there, and most probably many of our colleagues!!!

Nice atmosphere and great drinks, the prices are a bit steep.

Never experienced such miserable service. The waitress refused to speak English to a group of non-German speakers and generally behaved quite rudely and impatiently. Had to send my food back twice as it was uncooked and they wanted to charge me full price anyway. As if that wasn't enough they tried to sell off salmon as char (Saibling). The interior decoration is nicely done but it seems this is the only thing that was invested in.

Very nice and fancy place. Great for a date, good food, nice atmosphere. Good drinks and deserts. Went here for Valentines dinner, it was pretty crowded, waiters were busy, but still very friendly. Food was amazing, a bit pricy, but worth the price. We will definitely come back.

Great atmosphere, nice place to dine in before theatre.

Nice staff, amazing food and a beautiful outdoor setting! Love it!

The best chilling place in Innsbruck with delicious food, good and quick service, nice music (Dj every Friday). To recommend

So, Das Brahms. I still don't know how I feel about this place. The inside is looking really luxurious, the seating area outside is really big, shielded by umbrellas, and at the day we visited Brahms, it was also packed. This place seemed to be the locals favourite, but for me there was something off, something I can't pinpoint until now. Maybe it was the menu, maybe the location, the atmosphere (I felt like sitting at beach bar)? I have no idea. I got vegan burger, because I was curious about it... It was average. The staff was nice, people seemed to have good time here, but my husband and I felt kinda out of the place. Maybe next time we'll try to stop by for a drink and we'll see. :)