Amedeo Zotti Residence Salzburg

Unfortunately, good reviews are written by those clients who have not communicated with the administration. I had to, because I made a mistake in booking (arrived a week faster than paid). I did not receive any service, but for my 150 € I was given a portion of audacity, rudeness, selfishness and rudeness. At first they promised to return the money, then they promised to postpone the dates so that I could use my reservation at a better time, but later - they canceled my reservation (because there was an attempt to charge again for the changed dates) and then canceled the change and did not refund! !!. And all because when you are withdrawn from your funds (because of your mistake) there are people who will not return the money, and you will be demanded even more! If something happens to you, do not expect help, most likely, it will be bill for additional services provided. This was explained to me when I asked why the price of my new booking had increased by 40 euros in 3 days. Despite the fact that on booking.com that day the room was cheaper than for me. “Our employee came to you and we provided you with the SERVICE here, creating a new one. But if you are not happy, you can refuse, and we will keep the deposit of € 146. " that is, "pay even more or goodbye." And this is a service in Europe, in Austria !! All I can say is that this is the bottom line and such a business should be punished.

I do not recommend this place to anyone, which can not even be called a hotel, there is no one at the reception to resolve the issue of settlement, two hours later comes a woman who smells of alcohol and can not help, further resolution, phone calls and correspondence with this "administration" »Will not help you, because their goal is just to steal your money and deceive you.

Good . Unfortunately, WLAN can hardly be used because it is extremely slow. Unable to control shower: hot/cold and timer of 2 minutes. The bathroom is separate from the toilet. Both are lockable, but can be opened from the outside by turning the hand. Otherwise clean and modern. TV could be better. I didn't have to communicate with the administration.