XXXLutz Möbelhaus Wien 22 - Wagramer Str. 248

The salespeople here seem knowledgeable, but don't tell you how long it will take to get what you purchased until you're paying for it. We ordered two identical mattresses on January 9, 2018. I was able to pick up one on March 14th. The other one as of today is still not ready. Why does it take MONTHS to deliver a couple of normal mattresses which, according to the salesman who sold them to us, are the most popular they have? It's no surprise that IKEA has so much business. Update: 1 May 2018 Still no mattress. I have visited Lutz once and telephoned with them 4 times and have had no success. Update: 11 June 2018 Still no mattress. I finally was able to "resolve" this issue several weeks ago, with the promise that the mattress would be delivered by to our door (instead of having to pick it up at a distribution warehouse). That was supposed to be this week. Now the website shows July. So far we have waited six months. Update: 23 July 2018 After 195 days... The mattress was delivered today, albeit with some hassles, as the delivery did not happen in the time frame that was given. It ended up being delivered at the very end of the day, being intercepted by a neighbor of ours who was on the lookout for the truck. He accepted delivery and then we brought it down to our apartment. So for our trouble we were given free delivery of the second mattress and a 30EUR store credit. All in all, we will never buy anything at XXXLutz again, which is not in stock and can be taken home immediately. This company is not trustworthy. All of the people we talked to were nice and friendly, but the store's systems are obviously flawed.

If you need furnitures this is your place, the parking zone is big enough due there are several shops selling the same products infront. The prices are medium to high but the quality of the products is good in general.

Super Large store for all home shopping needs.. Good Quality and frequently there are reasonable offers.

Very nice selection of furniture for reasonable prices

Nice place, we bought them sofa in the best price

Beautiful furniture and friendly staff. You can bargain like on a market! FANTASTIC ?

I just went with a friend of mine and he got everything he was looking for... It was great. Nice stuff, nice prices. All the stuff looks well designed and with good quality.

Everything I bought was at least one month late somethings were 3 months late than the promised due date and Your service employees are lying to customers promising to give store credits etc and than they say no one promised that and the customer unless is recording all of his conversations have no way how to prove it, I think they just want you to leave happy and then to find out 2-3 months after you were lied too when you can not do anything about it