Vienna Family Apartments - Hasengasse 57
3.7/5
★
based on 8 reviews
Contact Vienna Family Apartments
Address : | Hasengasse 57, 1100 Wien, Austria |
Phone : | 📞 +778 |
Postal code : | 1100 |
Categories : | |
City : | Wien |
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Alexander Thiel on Google
★ ★ ★ ★ ★ Gutes Apartment zu fairem Preis. Zentrum ist mit den Öffis gut erreichbar. Netter Kontakt mit dem Eigentümer.
Familie 4 Personen
Good apartment at a fair price. The center is easily accessible by public transport. Nice contact with the owner.
Family 4 people
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Cristina Martin Agustin on Google
★ ★ ★ ★ ★ Una malísima experiencia. Contratamos a través de Booking y no nos recibió nadie nos dejaron las llaves en un buzón. Al día siguiente a las 9 de la mañana vinieron a cobrar en efectivo.
Los sofás camas estaban estropeados y éramos 6 personas para 4 camas, aunque publicitan que era para 6.
Cuál es mi sorpresa cuando me llega un cargo del apartamento por 600 euros porque el propietario dice que le hemos roto el sofá. Nos hace el cargo horas después de abandonar el establecimiento, sin mediar explicación, sin justificación y con la convivencia de Booking que en todo momento ha pasado del tema. Basta decir que por supuesto nosotros no hemos realizado ningún echo que pueda suponer un daño como nos acusa el propietario. Me resulta muy sospechoso que le mandemos emails y no conteste y que abandonemos la vivienda a las 9 y a las 17,00 nos realice el cargo que ha sido por esa cantidad como podría a ver sido por otra, vamos que se va ha comprar un sofá a mí costa.Es la primera vez en mi vida que me pasa algo semejante después de llevar años viajando.
Le hemos puesto una denuncia al propietario de los apartamentos y por supuesto jamás voy a volver a utilizar Booking ya que los considero responsables subsidiarios, son ellos con los que contrato el servicio y cobran por ello, claro al propietario que es quien les paga.
A very bad experience. We hired through Booking and no one received us, they left us the keys in a mailbox. The next day at 9 in the morning they came to collect in cash.
The sofa beds were damaged and we were 6 people for 4 beds, although they advertise that it was for 6.
What is my surprise when I receive a charge of the apartment for 600 euros because the owner says that we have broken the sofa. He makes us the charge hours after leaving the establishment, without explanation, without justification and with the coexistence of Booking that at all times has passed the subject. Suffice it to say that of course we have not carried out any action that could cause damage as the owner accuses us. I find it very suspicious that we send him emails and he does not answer and that we leave the house at 9 o'clock and at 5:00 p.m. make us the charge that has been for that amount as it could have been for another, we are going to buy a sofa at my expense, it's the first time in my life that something like this has happened to me after years of traveling.
We have filed a complaint with the owner of the apartments and of course I will never use Booking again since I consider them subsidiary responsible, they are the ones with whom I contract the service and they charge for it, of course the owner who is the one who pays them.
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Daria Gerashchenko on Google
★ ★ ★ ★ ★ Хорошие апартаменты. Далеко от центра, но ближайшая станция Keplerplatz в км ходьбы. Так как отели в Вене очень дорогие, мы решили забронировать эти апартаменты за 200 евро 3 ночи. Очень приятное место. Чисто и уютно, пол с подогревом. Апартаменты представляют собой небольшой домик прямо во дворе многоквартирного дома.
Единственное: пришлось звонить по номеру телефона, ибо звонок у них не работает, а в номере не оказалось заявленной гладильной доски и утюга.
Все остальное в порядке.
Район действительно так себе: много мигрантов из Азии и Ближнего Востока, что непривычно для русского человека. Впрочем, проблем не было с этим. Рядом супермаркеты, где можно купить продукты для готовки.
Советую.
Nice apartments. Far from the center, but the nearest station is Keplerplatz, a kilometer walk. Since the hotels in Vienna are very expensive, we decided to book this apartment for 200 euros 3 nights. Very nice place. Clean and comfortable, floor heating. The apartments are a small house right in the courtyard of an apartment building.
The only thing was that I had to call by phone number, because the call did not work for them, and the room did not have the declared ironing board and iron.
Everything else is in order.
The area is really so-so: a lot of migrants from Asia and the Middle East, which is unusual for a Russian person. However, there were no problems with this. Near supermarkets where you can buy products for cooking.
I advise.
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Tracy Wang on Google
★ ★ ★ ★ ★ No elevator, but the location is good.
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francois farhat on Google
★ ★ ★ ★ ★ Very clean and tidy place.
Helpful manager.
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Phol Lertkulphob on Google
★ ★ ★ ★ ★ Very good kitchen and more space
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seng Seng on Google
★ ★ ★ ★ ★ It is difficult to check in and a blanket is so filmy.
A towel has a smell.
There is no elevator and I have to come up to the fifth floor.
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Nikola Park on Google
★ ★ ★ ★ ★ The bathroom could be bigger. Space for cooking was also very small.
We were charged a bit more than agreed in the end.
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