Sporthotel am Ötscher
4/5
★
based on 8 reviews
Contact Sporthotel am Ötscher
Address : | Teichwiese 5, 3295 Lackenhof, Austria |
Phone : | 📞 +78 |
Website : | https://www.sporthotel-lackenhof.at/ |
Categories : |
Hotel
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City : | Lackenhof |
Description : | Mountainside accommodation with free parking & breakfast, plus a restaurant, a bar & a spa. |
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Zsófia Csehó on Google
★ ★ ★ ★ ★ We couldn’t use the spa, wich was included in the price we paid, also the wifi didn’t work.
Here’s a tip: beware of rude and stingy owners...?
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Márton Klenczner on Google
★ ★ ★ ★ ★ The food's quite good, but the rooms don't have a fridge, and our toilet didn't have any windows or vents so it was kinda stinky in there.
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Haim Schlesinger on Google
★ ★ ★ ★ ★ Old in the worst sense of the word. Staff is less than adequate. They don’t clean your room for days, don’t change towels. Very low value for the price. Internet is expensive and does not work!
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Háda Balázs on Google
★ ★ ★ ★ ★ Services that we paid for (wifi, wellness) were suddenly not available. We were locked out without any notice.
The owner was snarky and rude to top it all off.
Karesz was nice though.
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Martina Gleissenebner-Teskey on Google
★ ★ ★ ★ ★ Three stars because of the staff that would have deserved 5 stars. Very nice, very helpful. But the location itself is just really old. And due to my professional background I immediately draw some conclusions regarding the management. In the end, it's not "the building" which is run down, but it's the people in decision making positions who let the building run down and who ask their employees to work under such conditions - doing their best but unable to achieve satisfactory results. THAT'S the real problem here, not the hotel itself.
Still - I won't return.
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Roland Jansky on Google
★ ★ ★ ★ ★ Run down hotel, beds too short for tall people. Food is the worst I have been served in years. All frozen goods and not well prepared. Half frozen, half burned. The potatoes taste like cucumbers. Staff friendly, but sadly can't make up for the rest.
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Hannah Pilcer on Google
★ ★ ★ ★ ★ The place was lovely. We asked for mountain view and they gave us a great room with beautiful view and super comfortable beds. The breakfast had a lot of options. We will definitely come again!
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James 'Jimi' Doohan on Google
★ ★ ★ ★ ★ Booked an apartment with double bed and was given a room with two separate singles and was told to "just put them together" because none of their apartments actually had the double bed as advertised. Photos in the booking were cropped to mislead people. Was moved to a small room with an double bed and then denied any difference in room price. The only warm food included in the 10€ breakfast was eggs.
This review will remain until I see the apartments advertised honestly online.
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