Novritsch Trading GmbH - Wimbergergasse 14-16

4.3/5 based on 8 reviews

Contact Novritsch Trading GmbH

Address :

Wimbergergasse 14-16, 1070 Wien, Austria

Phone : 📞 +889
Postal code : 1070
Website : https://eu.novritsch.com/
Categories :
City : Wien

Wimbergergasse 14-16, 1070 Wien, Austria
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Harold de Vries on Google

Friendly, fast delivery, good service and good quality products. Ordered 2 times a SSG10-A1 (one for me and one for my mate), a AEG pistol and some carrying / replica parts. A swivel of a SSG10-A1 broke. Mailed to Novritsch and got a respond the day after. They send a new stock for free to my address to replace my old one. Novritsch also have a lot of video's available on YouTube about maintaining your replica, zeroing a scope, spray painting your replica and a lot more. I am very satisfied! I will definitely order again at Novritsch.
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Dylan Patterson on Google

One word. Incredible. I ordered a gun recently from them and I can definitely say that it is the highest quality airsoft gun I have ever touched and fired. The customer service is quick and effective, and on their website they have tones of tutorial videos. This is my no. 1 go to place for anything airsoft.
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John Doe on Google

Had an incomplete delivery and customer service was polite, quick and every helpful. High quality materials and top CS!
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Larry Gross on Google

I have been ordering and using Novritsch products for over 3 years now. Out of the 5 guns I have ordered from them, all of them perform outstandingly. Of those 5 guns, I have had 1 gun break. And Novritsch's customer service sent me everything I needed to repair the gun, ABSOLUTLEY FREE OF CHARGE, including an entire new hammer assembly, and a video step by step tutorial of exchanging the part. This is all without mentioning the ingenuity and thought that goes into every product they design. I have never been left with a sour taste in my mouth dealing with Novritsch, and I will continue to do business with him as long as I have a use for his products.
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Edwin Bosscher on Google

Very, very bad customersupport. I ordered the ssx303 for the amount of 289 euro. The payment was split in two; 30 euro preorder end 259 euro via paypal. After returning the gun they (Jennifer) only refunded me the 259, saying the 30 euro was a discount. Where is my 30 euro? Stolen from me! After writing several emails still no solution!!
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Ján Tóth on Google

My scope broke, I wrote email to Novritsch support, they were super helpful and it took little over week to receive and send a brand new scope. I can only imagine that high level of support on other airsoft eshop. Totally satisfied
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Caleb Colclough on Google

I recently ordered a spare part for my ssp1 and some Co2 cartridges, but my package was damaged in transit and items were missing. When I received the package I contacted Sylvia through the novritsch support page on their website, and their customer service was incredible. They apologized for what happened and replaced everything thing that was lost. They also responded to my help request within a day and we’re simply great to work with! Thank you Sylvia for all your help, and thank you to the novritsch team for your amazing service!
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Michal Szwed (Szwedu) on Google

I liked my ssp18. It shoots good. But not as incredible as you assume by the advertisement. My trigger group broke after few mag's. I got new trigger group from Novritsch in a couple of days. I think first couple of batches ware defective.

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