ista Österreich GmbH - Leopold-Böhm-Straße 12
1.7/5
★
based on 8 reviews
Contact ista Österreich GmbH
Address : | Leopold-Böhm-Straße 12, 1030 Wien, Austria |
Phone : | 📞 + |
Postal code : | 1030 |
Website : | http://www.ista.com/at |
Categories : | |
City : | Wien |
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Claudia L on Google
★ ★ ★ ★ ★ Ich habe ganz offensichtlich die selben Probleme mit dieser Firma. Auch ich warte seit fast einem Monat auf eine Rückantwort auf meine Mails, es kommen nur automatisierte Rückmails. Ansonsten hüllt sich das Unternehmen in Schweigen.... die Abrechnung ist intransparent mit unverständlichen Kostenpunkten. Auch auf den angeblich von mir unterschriebenen Vertrag warte ich bis heute...liebsten hätte ich gar keinen Stern vergeben.
I obviously have the same issues with this company. I've also been waiting for a reply to my emails for almost a month, there are only automated return emails. Otherwise, the company remains silent... the billing is non-transparent with incomprehensible cost items. I'm still waiting for the contract that I supposedly signed...I would have preferred not to have given any stars.
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Nei Do on Google
★ ★ ★ ★ ★ Worst service of the world
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Ian Leo on Google
★ ★ ★ ★ ★ Awful company. Doesn't keep promises. Big liar. Don't work with them ??
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Phcgj 9Ubn3 on Google
★ ★ ★ ★ ★ Big fraud company
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Robert Istrate on Google
★ ★ ★ ★ ★ Worse company ever, beyond a joke. I would never recommend them to anyone for any of their services. Do not consider them, look else where!! Otherwise you'll know what to be robbed mean.
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Robert H on Google
★ ★ ★ ★ ★ Terrible customer service! It takes 8-10 weeks to get a reply regarding a simple question. Billing procedure takes endless time (moved in 16 months ago and never received a correct invoice), overcharging customers.
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Juliana Santric on Google
★ ★ ★ ★ ★ DREADFUL company! Customer service non-existent and unapologetic. Never showed up for the appointment they made, then claimed I was not at home. Then I couldn't get to them to make a new appointment. Three phone calls and over 30 mins on hold each time with no success. Absolutely unacceptable service.
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Faryad E. Kashef on Google
★ ★ ★ ★ ★ So far, this company has been my worse experience in Austria. After more than 2 years of living in the apartment and having no sign of them, they finally sent a weird invoice for a very strange time period of 1 year and 4 months!! The invoice is very ambiguous (unlike regular and clear bills from Wien Energie for instance), not clear to read, and brings up lots of questions. The costs seem extreme for my small apartment (70 Euros per month for cold water only!) and for this reason I sent them an email asking for clarification. 8 days and still no response from the email they insist they respond! No- there is no response. I tested it.
I am about to switch to another provider as soon as possible.
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