Hotel & SPA Wulfenia

They offered vegan dinner and I was delighted. However a few hours after dinner I started vomiting and was very nauseaus. I am certain that I got food poisoning from their food. This incident ruined my stay there because I could not ski the next day and I could not enjoy my holiday. Besides that the room smelled like kitchen. This kind of thing can not happen in supposedly luxurious hotel. If they offer vegan food it should be fresh and not spoiled.

Last day our skiboots were stolen from the hotel we complained but never got compensation for them as well we werent happy how the staff approached the problem

Hotel is exceptionally good for hospitality of personnel, food quality, cleaning services and every day you get a little friendly surprise. Ski lift is in backyard and spa facilities are inside hotel. We enjoyed the combination of both and had an unforgettable winter break.

Excellent hotel with great service and food!

Sadly, a very disappointing experience! We chose Wulfenia Hotel and Spa because we specifically looked for an adults-only hotel and this accommodation promises that on its website. Our decision was based on 2 asapects: we wanted to enjoy quiet afternoons by the pool, and because we wanted to make sure our stay was as safe as possible. Since children are not vaccinated against COVID19, we felt like we would be most comfortable among vaccinated adults, hence the choice. We checked in on the 14th February and our first day was perfect. However, on Tuesday a family arrived with their 3-year-oldish daughter, who was very cute and their parents made every effort possible to keep her quiet, but we all know that is impossible with a small child. They were by the pool for all 4 afternoons we stayed. I wrote the management an email asking how was this possible, on the website it specifically says this is an adult-only hotel? No answer...2 days later I wrote another email saying it was not acceptable that such an issue is not being addressed. The next day we were checking out and the truly helpful and kind receptionist told us she saw my email that morning, but could not find where my email from Wednesday disappeared. Since I forwarded it when I wrote the second email, it was no question that I sent it. She reassured us that all feedback is very important to them and that the issue will surely be addressed, we will hear from them in a few days. This was 11 days ago and still nobody tried to contact us. The hotel, the spa area, our room with the view and the food was exceptional, but we were still very disappointed because we _really_ planned on spending these 5 days with no children for the above mentioned reasons. We are not writing this review because we want to rain on other peoples' parade, but you know, when you choose and pay for something, you expect to get what you were promised. Not getting this experience from a 4+ -star hotel that specifically says on its web-site it is an adults-only hotel is one thing. But after making a complaint about it ("it" being false advertising) which is then not being addressed is perhaps an even bigger disappointment in their customer service.

Hotel after compleat reconstruction of restaurant, bar, rooms on 1&2 floors, new ski room. Fantastic food, reach breakfast buffet and delicious dinner. Huge spa area with about 20m long indoor pool, salt water outdoor pool and jacuzzi. Located directly on the slop. Price/quality is very reasonable

Hidden treasure for adults in Austrian Alps with surprisingly lot of sunny days. Directly on the ski slopes, with amazing wellness and really tasty food on the high level of quality. Stylish design of the public area and exceptional selection of wine and alcohol drinks will make your evenings more relaxed. See you next year ??

Great hotel for adults. By mistake we got a room with no mountain view provided by booking.com. On site, the hotel manager did everything to change the room as quickly as possible. It turned out to be a great view, very comfortable. Staff very helpful, food great, especially the breakfast buffet - very varied. In conclusion, I recommend the hotel to people who value comfort and peace.