Hotel Heffterhof

Defenatly recomend this hotel situated át great location easy to get to from AirPort bús Nr 2 or 10 than change to bus nr 6 the hotel is right at the bus stop what is a relief ,clean&comfy room has its own private balcony as well amazing staff on the reception very helpful with great costumer service skills which made my stay even better,thank you!

I love their green initiative. The hotel has great views from the room and the bus stop is right outside which takes you to the city. The hotel reception has Salzburg city card which gives you access to the city musuems and cable car rides.

This hotel is great. We stayed on a Saturday night and downtown hotels were really expensive. It is not downtown but the 30 min walk/10min bus/7 min taxi to save almost 50% was well worth it. Room was great!

Hotel was very clean, beds very comfortable, and the staff was friendly and helpful. The only negative is that the in room WiFi is TERRIBLE! 1.0 Mbps download. If you are looking for a hotel while visiting Salzburg this is a great choice, as long as you don’t need WiFi in your room. Note to management: “MESH WIFI” google it!

Charged me €20 for accidentally only booking for one person. Make sure you don’t make the same mistake. Other than that a nice hotel, average size room. Update (26 September 2019): I had originally reviewed the hotel as 4 stars, which is an average rating for any hotel. I had only mentioned that the 20 Euro charge was incurred, because I did not want any other customers to have the same problem. The hotel management responded to this, saying that I put them in a difficult situation by accidentally doing this, which is understandable and for which I apologised to the man at the front desk for. What I did not expect, was to be chastised by hotel management online simply for mentioning this, so that other guests do not make the same mistake. The hotel is well within its rights to charge me the 20 Euros, I was only advising other customers to not make the same mistake so they wouldn't have to pay the 20 Euros. To say that it was "very inappropriate and absolutely unjustified" shows the reprehensible ways in which this business deals with its customers. The review is now one star due to this aggression against a customer who originally gave a simple review, rather positive review. One can look at my profile and see that I leave very positive reviews for many businesses, in America and around the world. I am not a foreigner who goes to countries and acts intentionally rude by ANY MEANS, and to insinuate such a thing by responding to me as if I am just leaving a review out of sheer ignorance is DEEPLY offensive. A hotel is there to provide accommodation to its guests, not to criticise their comments about the experience. Hope this was a lesson for you in customer service!

This 'twas the hotel what I went and stayed in. It was very nice and clean and tidy and a bit smart. Nikki thought it was average at best, but it was clean which was something. Ben thought the bed was ok. Although he would have liked more time in it. On the hole a wonderful experience. There was a big in the lift on the floor when we went to use it on Wednesday night. Which was annoying at first but in the end did not effect the operational actions of the lift.

It's way out of reach within the city center but the flip side is that it's quiet and peaceful. The breakfast was stellar and necessary as you're somewhat in a residential area. The WiFi was great and the rooms were clean. Would return!

Staying here at present.£70 room is bright, pleasant, clean, nice balcony and very comfortable beds. Good facilities in the bathroom but no complementary tea&coffee in the room nor kettle. Breakfast not included and at €15 extra! No breakfast is worth that price. Mind you! I have stayed in far more expensive hotels and the breakfast was still not included and the same over pricing. Friendly staff. Gonna give 3 stars for my above description a 4th would have been added if there was a kettle tea/coffee