Eissalon Bortolotti Andrea - Landstraßer Hauptstraße 12
4.5/5
★
based on 8 reviews
Contact Eissalon Bortolotti Andrea
| Address : | Landstraßer Hauptstraße 12, 1030 Wien, Austria |
| Phone : | 📞 +8 |
| Postal code : | 1030 |
| Website : | https://www.facebook.com/eissalonbortolottiandrea/ |
| Categories : | |
| City : | Wien |
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Irena on Google
★ ★ ★ ★ ★ what a terrible service!!! I bought two ice creams for me and my son and we wanted to eat them inside as it was super windy and cold outside. however we were very rudely denied the place inside as it apparently is not for guests that bought "just" icecream in a cornet?!?!?! really???! you should consider treating your customers with respect! will definitely not come again
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Bojana on Google
★ ★ ★ ★ ★ I had panna cotta caramel. The texture was good but the ice cream didn't taste of much. They're using plastic spoons.
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Heather Smith on Google
★ ★ ★ ★ ★ One of our favorite Eissalon in Wien! Great Eis and excellent service along with choice of flavors. Always happy when we visit here!
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abdulla al seraidi on Google
★ ★ ★ ★ ★ Very bad service and bad staff and manager , there ice cream is full of alcohol, they want money regardless of customer satisfaction. I don’t recommend it to anyone.
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Tobias Röhrer on Google
★ ★ ★ ★ ★ Good icecream. Go eat it.
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James Putra on Google
★ ★ ★ ★ ★ Avoid this place! Multiple reviews concur, staff is very rude. I can vouch for this, the service staff was horrible.
I ordered an iced coffee, what came was ice cream, syrup, coffee, all blended together with Ice then topped off with whipped cream with chocolate. I only wanted coffee with ice, not an affogato shake.
I refused this concoction and things escalated quickly with the waiter. He repeatedly argued that this was iced coffee not affogato because the shake had ice added to it where affogato doesn't.
The waiter became even more angry when we refused to pay for something we didn't order, never took possession of and frankly looked pretty gross.
After scrolling through several reviews, it seems like this place has a real problem with their service staff and management. There's so many complaints about rude and terrible staff....
Hopefully the owner pays attention to these reviews and does something about it. I can only speak about 1 waiter, and he was exceptionally bad.
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Lei Zhang on Google
★ ★ ★ ★ ★ We bought a box (1L) of gelato, nothing beats it!
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Anna Ageieva on Google
★ ★ ★ ★ ★ I don’t know why....maybe I was hungry or the staff was so friendly....or maybe the portion was huge...but that ice cream was REALLY delicious ? I will come back more than once!;)
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