DHL - Euro Plaza 4

2.7/5 based on 8 reviews

Contact DHL

Address :

Am Euro Platz 2, Euro Plaza 4, 1120 Wien, Austria

Postal code : 1120
Categories :
City : Wien

Am Euro Platz 2, Euro Plaza 4, 1120 Wien, Austria
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Elisa Recker on Google

Worst service ever. They delivered at home at 3PM when nobody was home, then again the next day at the same time and then complain that it's my fault that I wasn't there. Should definitely improve their customer service, and should be able to deliver when people are at home (early in the morning or at night). Now I'll have to pick it up myself. Definitely to be improved.
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Keiko Uenishi on Google

I was pleasantly impressed by DHL Wien today. The Express Easy envelope was shipped from Venice, Italy on Friday. I was keeping an eye on the tracking & found it already reached the sort station in Wien today (Monday). So I called them up to make sure if it'll be delivered either today or the scheduled day (tomorrow) or possible to pick up from their office. The woman rep was very helpful, checked in with the sort facility, talked them to make the deliver within today as it is my travel document needed to make the trip in 2 days. She also found that my address was typed wrong (by my friend, not by DHL) & so talked to the delivery person + gave him my no. just in case (with my request.) He called me before 2pm to recheck with me for the address & within 10 min from the call, I received my package!! Very happy especially after I read numerous bad reviews on them (both in Austria & Italy!) I might've had an exceptional luck but hope that it is the way they work usually. Then, I'd highly recommend their services. Thank you!
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Desislav Lesov on Google

Horrifying experience importing a package from the US. Waited 4 days before they contacted me, and they only did because I wrote them a message through their website. Not to mention the agent I got assigned took his sweet time responding to my messages. Meanwhile my package is still stuck at customs for a week now after ordering express 2 day shipping. Guess if I'll be using DHL ever again?
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Bruno Raine on Google

Super service!! Had a quick and friendly employ! Came 3/4minuts before the opening, and the employ came to make his job at the door. Thank you DHL.
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Evren Senturk on Google

Call center have no control over parcels. System doesn't work properly. They somehow can't manage to ring my bell and bring it to a shop everytime which is half an hour away from me! Even when I change the preferred shop, it lands in the same one. And on top of that, they take minimum 1 or 2 days longer than Austrian Post to deliver a package. Even though I pay for Amazon prime, I choose standard delivery so it doesn't come with DHL, but sometimes they send it with DHL anyways. Complains don't help anything. I don't order from other websites that deliver via DHL anymore.
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Kristen Zhang on Google

can I know your contact number
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Hermann Löser on Google

they can not send paket to danemark, only 1200 KM
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Dizzy Alyn on Google

I just sent some documents..... The mail was open and was stolen the value of the package. Wich rights dhl have to open all the documents and stealing the contents?

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