DHL Express (Austria) GmbH - Flagship Store - Elisabethstraße
3.9/5
★
based on 8 reviews
Contact DHL Express (Austria) GmbH - Flagship Store
Address : | Operngasse 3, Ecke, Elisabethstraße, 1010 Wien, Austria |
Phone : | 📞 +8 |
Postal code : | 1010 |
Website : | http://www.dhl.at/express |
Categories : | |
City : | Wien |
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Roberto Jara on Google
★ ★ ★ ★ ★ DHL tried to charge me extra for a delivery due to their slowness to process my proof of purchase. They kept the package when I refused to pay and refused to communicate with me or answer numerous phone calls and emails. Basically they are guilty of theft.
I would never use them much less entrust them with any important documents or delivery.
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Yun Ruan on Google
★ ★ ★ ★ ★ The worst Courier ever. My friend send me 50 masks from china for my Family, the transport fee was almost 90Eur, it was 3x more than UPS, and then, DHL asked me to pay 6Eur tax to Austria along with 18Eur processing fee, this makes no sense and never use DHL again, because they are THIEF!!!!
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Adrian Boghean on Google
★ ★ ★ ★ ★ Unfortunately, I got in the situation to buy cancer medicine in Austria and then I had to send them to my relatives in Romania. I paid extra for insurance which was fairly priced: 1€ for every 100€. Cancer medicine is very expensive and the insurance was a great deal for me.
The man that took care of my package was incredible friendly, polite and helpful. He calmly answered my questions and explained to me everything I need to know. Thank you once again!
The shipment arrived in good condition in exactly 51 hours, faster than expected. This was a life-saving package and DHL did a great job. Thank you all!
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Stephen Reeder on Google
★ ★ ★ ★ ★ Incompetent delivery service and terrible customer service. DHL delivered my client’s package without a signature, and the package was stolen.
Then when it was acknowledged by DHL that their driver delivered it without a signature, DHL requires me to submit a bunch of paperwork for a “refund” they give me a small fraction of the amount, all the while the “customer service” agent that deals with my claim writes rude and condescending e-mails explaining the situation. DHL cost twice as much as by post, and don’t require a signature or provide insurance.
Sending with DHL is a mistake.
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Gökçe Çakır on Google
★ ★ ★ ★ ★ Wow those guys are amazing. This week I needed to go two times, both of them helped me willingly. Really DHL raise their wages.
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Dmytro Palii on Google
★ ★ ★ ★ ★ Hello, by my mistake, a package from the USA was sent to your address only by UPS. Can I ask you to hand over the parcel to the owner? Ishchenko Sergey. Thank you in advance, I tried to contact you by phone and it didn't work.
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Ginger Swampy on Google
★ ★ ★ ★ ★ Staff really helpful and friendly, parcels always arrive at overseas destination in less than 24 hours. Parcels also arrive safe and sound. My go to company when I need something delivered.
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Miki Mik on Google
★ ★ ★ ★ ★ Extremely friendly and kind personal who are also competent and get work done on time! I was there twice this week, both were very pleasant experience ? would definitely use their service again if I need to send something again :)) thanks to everyone at DHL Operngasse! (p.s. they speak both German and English very well which is amazing)
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