Botschaft der Republik Polen - Hietzinger Hauptstraße 42C

As most of the people wrote, the staff was incompetent and not pleasant. If it could, the embassy needed to do their job. It's good that they can defend themselves with the Internet because yes, it is no longer known where they would send people with problems.

Today, 20/12/2021 the security guard is very unpleasant, even rude .. works as if he was there for a punishment !!! I highly do not recommend!

Generally, everything is fine, you can handle most official matters efficiently. However, sometimes they provide poor information, which later results in missing documentation. It's best to ask about everything.

I was just about to submit my passport documents today and everything was completely professional and courteous. I recommend the e-mail, I waited the longest for a reply up to two days. I received all the links I needed without any problems. Let's try to understand each other instead of blaming ourselves. On its humble side, that's it. Thank you again.

You can only talk to the bodyguard! But, unfortunately, he is not aware of the matters that may apply to clients. It's a pity our money for this type of facility!

Absolute lack of cutting culture foundations (!!) Who could proudly be called a "bodyguard" -What do you want? !! This is how we were greeted today at the Polish embassy .... and at the very beginning you feel like you don't want to do anything ... you feel like an intruder !! Seriously, this is what Polish culture and embassy help should look like? !!

When I was told what a visit to the Polish consulate in Vienna looked like, I did not want to believe that the commune might still exist somewhere. And yet. I had the opportunity to find out about it two weeks ago. The deadline was 8:25 even though the consulate was open from 8:30. Ok. I rode over 200 km and it turned out that I was there at 8:05. I rang the bell (broken - where you had to put your finger in to call - beautiful advertisement). On the other side, some gentleman who was not heard at all spoke with complaints. After pointing this out to him several times, he finally went out to the gate. Still not nice and still resentful. It was raining, it was very cold so we asked about the possibility of waiting the 20 minutes inside. No, because the office is open from 8:30. How if I have a deadline at 8:25? I do not know, it is still a mystery to this day. So we wait. After about 10 minutes, another person started walking under the gate. Of course you came out with a mustache again and of course you were dissatisfied with everything again and After the exchange, he turned again and left. At 8:25 we went to the gate and only then the gentleman with the mustache opened the door. By forgetting the Lord who came second and who didn't even have a deadline! (I know because I asked him about it). So why am I making a deadline if this hour is not respected and no one in the office asked if I have a deadline or not? The clerk, who, incidentally, represents Poland, probably did not have time to drink the morning cabbage soup because she was in a bad mood. It was impossible to ask anything because she was rude and answered with half-words. She was nervous that we could not complete the documents as she wished. It is strange that someone who does not do this job every day, like her, may not understand something. After all, everyone should be as enlightened as this Mrs. Clerk. I had the opportunity to see how it works in the second window, where you dealt with matters related to passports and there was also a problem. I don't think you made it on time for the kapuczine, because he was in the mood for a friend next door. Grievances, dissatisfaction and flies in the nose. Maybe some ghosts have possessed these officials and a priest should be brought in? Or maybe these Clerks should change their jobs if they tire them so much that they cannot evoke a little decency and culture on their part? I would like to remind you that, starting with the gentleman with a mustache who opens the gate, because each official in the window is people who represent Poland in Austria with their person and attitude. As you can see from the comments here, I'm not the first person to pay attention to it. I will personally submit a letter to the Consul to explain to me why this is happening. The saddest thing in this story is that in Austrian offices I am always greeted by smiling and eager to help officials. One would like to ask Poles - what about you? All of those who were in the consular office as one man said that we were accepting Austrian citizenship so that we would not have to return to this ridiculous institution. Shame. Shame. Shame.