BMW Denzel Wien Erdberg - Erdbergstraße 189/193

Name: BMW Denzel Wien Erdberg - Erdbergstraße 189/193
Address: Erdbergstraße 189/193, 1030 Wien, Austria, Wien, 1030, Austria

4.1/5 ★ based on 8 reviews

Contact BMW Denzel Wien Erdberg

Address :	Erdbergstraße 189/193, 1030 Wien, Austria
Phone :	📞 +7
Postal code :	1030
Website :	https://www.denzel.at/standorte/denzel-wien-erdberg-bmw-und-mini
Categories :	Car dealer , Auto repair shop , Used car dealer , Motor vehicle dealer , BMW dealer ,
City :	Wien

Erdbergstraße 189/193, 1030 Wien, Austria

Best BMW dealer in austria

F	Frank Cecchini on Google ★ ★ ★ ★ ★ I would give only one star if it wasn't for your employee Sandra Willendorf who is excellent, very helpful and with very good English. However, Ripping people off on the price of Oil (4x the normal cost - see pictures.) and fitting unnecessary parts is immoral. Since 2014 the Abarth has only been serviced at Denzel - last September I even bought a new 500x at Denzel. and this is what they do to you. Sandra de-fused the situation - she was so nice I couldn't be angry at her. Denzel fitted a new air filter to the 500x, which, according to Fiat was unnecessary. I suppose ripping off those leasing companies like this is easy - company car drivers don't care. Private people like me do. This isn't over.
E	E di on Google ★ ★ ★ ★ ★ Asked for a test drive before buying a (company) car. I had to call twice to get an answer, than they told me that they don't know when the car is available but they will call me back. Ok fine I though, but that never happend, so I wrote an e-mail. I received the same answer but of course no one ever contacted me again.
Y	Yaroslav Kurennoy on Google ★ ★ ★ ★ ★ Purchased two cars there and their sales department is one of the best. However when it comes to a service, this place is horrible. They make silly mistakes all the time. One has to check if all done correctly after each service. Very annoying and poor service as you loose lots of time coming back and forth. During recent car service, they have deleted all files from the media drive. No backup no excuse... Delayed originally promised deadline by 3 days. Very upset.
S	Sorin Brici on Google ★ ★ ★ ★ ★ As per Denzel Auto request, here is a short comment where you guys failed to meet my expectations. > I wanted to change tires and I have requested a quotation (aprox) of the work that needs to be done. You told me that for about 50/60 Euros, the services will be delivered as requested. When I received the bill @ home, the total costs was a bit over 100 Euros. I did not wanted to pay and I sent you the reason for which I did not wanted to pay but you keep sending me bills & bills for the service. You totally ignored my messages. In the end I paid because I am a good monkey citizen, but probably would not recommend you to any of my good friends. In top of that, almost every time I am there for a service, whatever that service is about, I wait and I wait like 45/60 minutes in line and what I hear from other customers is not all positive. It seems you guys get a good volume of complains on a daily / weekly basis. If the problem is not you, then your customers are having way too high expectations. Good luck working on that. Regards, Sorin.
F	Franz Von rot on Google ★ ★ ★ ★ ★ Amazing work, these days its worth paying for quality service.
B	Bing D. Islam on Google ★ ★ ★ ★ ★ The place is huge...Action from staff is fast and friendly.
B	Bina Hejazi on Google ★ ★ ★ ★ ★ Travelling from London to Vienna I noticed the service alarm in the car. I drove to this authorised Fiat dealership where Sandra very kindly received us. In spite of a very heavily booked scheduled calendar for weeks ahead she managed to book us for a service as we were going to be travelling for 2 more weeks before we got back to the UK. This is a wholly customer focused dealership deserving more than just stars!!
E	Evgeny Chagay on Google ★ ★ ★ ★ ★ Great service! The place works well as one expects from BMW.