U.S. Consulate - Parkring 12A

4.1/5 based on 8 reviews

Contact U.S. Consulate

Address :

Parkring 12A, 1010 Wien, Austria

Phone : 📞 +9
Postal code : 1010
Website : https://at.usembassy.gov/
Categories :
City : Wien

Parkring 12A, 1010 Wien, Austria
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Josh on Google

Some of their online instructions are unclear, thus it is much better to go ahead and make an appointment. I've been on both sides of the office, foreigner services at first, and citizen services later in my life. I've acquired travel visa, student visa, and various U.S. citizen services there, and all of those experiences have been very pleasant. Professional staff, tight security, and overall atmosphere of hospitality.
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Sumit Mehta on Google

Super service and friendly staff awesome all the best
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Felix Krause on Google

Excellent Consulate, had only good experiences with the wait times and appointments. It's important to note that you should arrive without electronics (no laptop, no table), and only bring your phone, passport and any other documents you might need.
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Lucy Zhao on Google

The staff and officers there are extremely friendly, helpful and patient! (perhaps the most friendly U.S. consulate office I ever visted). They are also very great at responding emails. They usually get back to you within few hours or even minutes. I am very impressed!
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Silvia Dilworth on Google

Well, here I am again!! The nightmare continues! I received an answer to my last complaint pretty fast , where I was promised fast action. I was asked to send my questions and problems and someone would get back to me me !! Unfortunately- the link they provided was not working! So my letter was returned!!
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Ramy Aly on Google

Great consulate, quick service, efficient, friendly staff. Renewing my passport. Had my appointment on Thursday the 7th of January 2021 at 8:45am in Vienna, Austria. Went a bit early, they called me in, from entering the consulate till I left, it took less than 20min. Today is the 12th of January 2021, and I received my renewed passport through the post. Even though I was told within 10 days, it took 2 working days. I am very happy with the great service. Proud to be an American. And thank you for the US for making us proud in an international country ???This is also my second time to renew my passport in Austria since 2012 ?❤️ When I went last year to renew my Austrian passport and ID, it took longer than this to wait at the office, the delivery took few weeks. Really it’s a disgrace for Austria. Once again, a massive thank you to all the staff at the US Consulate and for their service despite the corona pandemic. Hygiene, hand sanitiser, etc etc is always there. Very clean, smells great, everyone wearing face masks ?
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Adriano on Google

The payment process is a joke. They make you pay BEFORE you get to know the outcome of your application. If it gets denied, you will NOT get your money back. According to them this is by law and due to the fact that "you also pay them for their time to review your case", so basically for a few minutes - I didn't know whether to cry or laugh after they told me that. Clearly not professional behaviour at all and I have never ever witnessed something like this before in a consulate which is supposed to be there for the people. For a nation such as the US, this is embarrassing and shocking bureaucracy.
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Flora Fischbacher on Google

I had a great experience when visiting for a passport renewal. Their website has very detailed step by step instructions for the passport renewal process. Everyone at the consulate was friendly and helpful, a very organized team! Thanks for your effort

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