Steffl - Kärntner Str. 19

Name: Steffl - Kärntner Str. 19
Address: Kärntner Str. 19, 1010 Wien, Austria, Wien, 1010, Austria

4.2/5 ★ based on 8 reviews

Contact Steffl

Address :	Kärntner Str. 19, 1010 Wien, Austria
Phone :	📞 +9
Postal code :	1010
Website :	https://www.steffl-vienna.at/
Categories :	Department store ,
City :	Wien
Description :	Posh department store featuring upscale apparel from top designers & a restaurant with city views.

Best Department store in austria

N	Nikos Katsikanis on Google ★ ★ ★ ★ ★ Very rude to a family member at the Dyson store. Sales Assistant with black hair very rude and emotional.
Y	Yasser Bahaa on Google ★ ★ ★ ★ ★ Big shops thru 5 floors with expensive brand. It include Blue Tax free office if you need to settle your claims .
W	Wong Francis on Google ★ ★ ★ ★ ★ Possibly considered the best department store of Vienna with many luxury brands, spresd out on 7 floors. It caters to the middle to higher end market. There is a global blue refund desk inside the store. I find the selection is limited due to limited floor space, if I wanted to purchase a particular luxury brand, I have much better chance going over to the exclusive boutique of hat brand, which is usually in Kohlmart, not a long walk at all.
C	Carmen G on Google ★ ★ ★ ★ ★ Large and beautiful department store on the main shopping street in central Vienna . Exclusives brands, high prices, very good quality merchandise. Panorama bar on the rooftop.
E	Eleonora Neymeti on Google ★ ★ ★ ★ ★ Bought Dyson Airwrap today. Worst experience I ever had. Sales Assistant with black hair very rude, inkompetent and emotional. There was a queue for Dyson winter edition, and she made a list of people and should have sold it with principe first come-first serve. But she anyway sold it to people who came later and simply ignored others. When I told her its not fair, she started to shout, threaten that she will kick me out from the store and won't sell anything. Honestly, I'm shocked and disappointed. I'm almost gold customer in your store and should be treated in a bit better way.
V	Viktoriya Teliha on Google ★ ★ ★ ★ ★ Today I’ve visited Steffl to buy Dyson styler which unexpected ended for me up with the worst client service I’ve ever experienced. There was a long queue afterwards the sales assistant made a list with all the people who wanted the styler. She informed me she would call when it’s my turn. First of all, the sales assistant didn’t even manage to call me. Secondly, when I came for my turn, she told me not following the list that this is not mine and I have to wait which was of course not true. She started to shout at me and told me immediately to leave the store and that she would not sell me the styler. She even called the security who came to me and couldn’t do anything expect staring at me knowing there is no reason to kick me out. She was rude and couldn’t even cope with her emotions, which is unprofessional. I am your regular customer and from today’s experience I’m not even sure if I want to visit your store again. I’ve never felt so humiliated. I hope you’ll improve your client service or you’ll lose your attendance.
Т	Таня Цанько on Google ★ ★ ★ ★ ★ Awoman with black hair at Dyson store was extremely rude, shouted at my friends, and wanted to kick us out of the store. I wanted to buy a hair dryer, but I immediately changed my mind about this attitude towards customers. Steffl was the first store i visited in Vienna and immediately had such a horrible experience. I expected better customer service from such a famous Viennese store abroad.
T	Tiiravign Arintavongsiri on Google ★ ★ ★ ★ ★ The best store in Vienna I have visited in year 18 and 20 and again 22 This year is less interesting there’s renovation on the pop up floor and and the sales are not as good or much as year 20. Staffs are nice, give your enough space to look around.