Hotel STERN, bed&breakfast KG
3.4/5
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based on 8 reviews
Contact Hotel STERN, bed&breakfast KG
| Address : | Mozartpl. 3, 5340 St. Gilgen, Austria |
| Phone : | š +79 |
| Website : | http://www.dashotelstern.at/ |
| Categories : |
Hotel
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Bed & breakfast
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| City : | St. Gilgen |
| Description : | Hip rooms, some with balconies, in a relaxed B&B near Lake Wolfgang, offering a la carte breakfast. |
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Hans H on Google
ā ā ā ā ā Super Lage, sehr schƶne Zimmer (alle unterschiedlich und mit Liebe zum Detail eingerichtet) und sehr nettes Personal - bei uns hat wirklich alles gepasst und wir kommen nƤchstes Jahr gerne wieder! ?
 Great location, very nice rooms (all furnished differently and with attention to detail) and very nice staff - everything really worked for us and we will be happy to come back next year! ?
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Andrea Scholz on Google
ā ā ā ā ā Wunderbar, mitten im Zentrum gelegen, schƶne, groĆe, sehr schƶn und individuell eingerichtete Zimmer, sehr sauber und gepflegt. Sehr nette Hotelleitung. Wir kommen gerne wieder.
Wonderful, right in the center, nice, large, very nice and individually furnished rooms, very clean and well-kept. Very nice management. We would love to come back.
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Michael Kalenda on Google
ā ā ā ā ā Das Hotel 'Stern' in St. Gilgen kann man nur bedingungslos weiterempfehlen! Hier stimmt einfach alles: von der zentralen Lage, Ć¼ber die gelungene Einrichtung bis hin zur Sauberkeit des Hauses.
Besonders hervorheben mƶchten wir die perfekte und zuvorkommende Betreuung der Ć¼beraus freundlichen und umsichtigen Vermieterin!
Die vereinzelten negativen Google-Rezensionen sind Ć¼berhaupt nicht nachvollziehbar: Es ist sauber, stylisch eingerichtet und von der Anfrage, Reservierung bis hin zur Betreuung, Zimmerservice etc. passt alles perfekt.
Wir waren bereits zum 2. Mal zu Gast und kommen sicher wieder!
The hotel 'Stern' in St. Gilgen can only be recommended unconditionally! Everything is just right here: from the central location to the successful furnishings and the cleanliness of the house.
We would particularly like to emphasize the perfect and courteous care of the extremely friendly and careful landlady!
The isolated negative Google reviews are completely incomprehensible: It is clean, stylishly furnished and everything fits perfectly, from the inquiry, reservation to support, room service, etc.
We were guests for the second time and will definitely be back!
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Scott Halaby on Google
ā ā ā ā ā It's NOT a hotel. It's a b&b. Terrible service, old decor. No parking. Stay away. You have been warned so if stay here and don't like it, don't complain!!!!?
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Simon Van Orsouw on Google
ā ā ā ā ā Amazing! Very close to the centre and waterfront location wise, parking available all around. The room was incredible, very cool, lots of care to detail, beds were very comfortable, best nights sleep all trip. The bathrooms are immaculate and have a modern finish, toiletries provided for you also. Free WiFi and big screen TV if you want a cosy night in. Breakfast was delicious and the host could not do enough for us. Honestly could not ask for any more for our stay in Sankt Gilgen. Thank you so much!
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Charlotte L on Google
ā ā ā ā ā Wow. We were so tentative and fairly apprehensive when we booked and saw reviews on Google and trip advisor. Please, whatever you do, ignore the negative reviews. This place is brilliant. It's so unique and quirky. We're used to staying in your big chains, i.e. Plaza, Hilton, Whardorf etc. This place is full of character. So personnel, and the host was simply lovely. she was so welcoming and helpful. Breakfast was awesome too. We'll certainly be returning and are upset we only booked 1 night in this brilliant place. Thank you so much!!
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Aura McMenamin on Google
ā ā ā ā ā Most racist experience Iāve ever had a hotel. A minor disagreement about an incorrect booking (hotel wanted us to move from gorgeous room with balcony to room without the same features). We agreed but had an issue that the room was not the same as the one we originally paid for.
Thus discussion went way over the top yhe manager was so rude she involved guest with better English to communicate with my mother. This guest claimed to be a lawyer and proceeded to threatened my mother with calling the police if she did not cooperate.
The whole situation was so ugly and upsetting off my poor
Mother in her 60s. She is Hispanic and has an accent but is perfectly fluent in English. The man the hotel manager appointed to speak, told my mother she had terrible English, antagonised the situation completely and the manger Adrienne stood by and did nothing except tell us to hurry up and make a decision.
We decided to leave as my mother and I were both in tears at this point.
Even when we first arrived Adrienne was cold, rude and unhelpful
Donāt stay here if you donāt speak German, are a minority or generally expect decent service.
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Leticia Nava-McMenamin on Google
ā ā ā ā ā If only I could leave a minus 5 stars review I would on a heart beat! The degree of incompetence displayed by the so called owner was appalling. Her utter lack of customer service skills is baffling and prompted us to leave without enjoying the extra night we paid for.
I am not one to consider trauma as something I must publicly share but the experience in that hotel was such I feel broken.
After the year we collectively have endured, I was hoping for a more humane world, and this is certainly not the case...
I attest that racism, misogyny and greed are alive and well and that they live in a little place called St. Gilgen...
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