Hotel Gaspingerhof 4 Sterne Superior - Wellness | Skiurlaub | Familien | Apartments in Gerlos im Zillertal

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Hotel is great. Service is very good.

Good hotel for ski vacation, it has a skidepot in hotel with in the depot a elevator that goes to the main entrance

Spend a week here with family (5). Fantastic!! The valley has lots to offer and I really think there’s no better place to get back to than this place. After a full day of hiking, mountain biking, climbing, sightseeing, paragliding (there really is a lot to do) you get back and enjoy a nice Austrian beer while the kids take a dive in the pool (a real plus that pool). We stayed in the apartments which had great beds, fantastic views and enough space for all yr stuff. Balcony is huge (though shared). Pool (inside & outside), sauna, spa, restaurant(s), very friendly personnel!

There is a nice facilities in the hotel like the swimming pool, but the stuff the chef and the overall vibe is really bad. The evening meal often very small some of the dish stayed untouched, finally for the price very bad value for money, if money is not an issue and you can be full from a bisuik size dish and you speak German that's the only senario for you to visit this hotel. Dear hotel team! Thank you for your reply, I actually did ask couple of times for a bigger meal or a change and usually didn't get any satisfied response, today evening my meal got replace but I can't say the meal was satisfying. About the Austrian kitchen, this is my theerd time visiting and I didn't had any trouble enjoying the local cousin. Even in your response I feel hostile vibe, you tel me is that how you should treat a guest? By the way I forgot to mention it's take more then 50m until we actually getting the main dish so just imagine how long it takes if we asking to replace a dish, another honorable mentioned one family in our group stop attending dinner, did you even bother to ask them why? We returning dishes every day, you don't think you should come and ask what's wrong? In the end this review is for you to improve and it all in good fate that future guest will enjoy their staying as they should.

Excellent hotel with all the facilities you could need! The location is second-to-none for skiers, as the hotel is linked to the gondola via an underground route. The gondola station has ski lockers that are super-useful; you can store two people's skis, boots, gloves, helmets etc securely. We paid 5euro per day for this through the hotel. The hotel rooms are comfortable and spacious; I was travelling with my brother and booked a room with a double bed and sofa bed, however when we checked in we had been allocated a huge room, with a bedroom and a living room that could be separated by a door, and the generous sofa bed was ready in the living area, which was perfect for us as we both had our own space! The hotel rooms have all the amenities you need, including toiletries, bathrobes, hairdryer, TVs, safe, and plenty of storage for your belongings. Our room had a nice balcony overlooking the main street in Gerlos, which provided a lovely view at night of the other buildings on the street lit up, as well as the snowy mountains. The hotel has plenty of amenities that make your stay very comfortable: there's a beautiful spa / pool area (there's a separate spa area for adults only, with a selection of saunas, steam room, relaxation area etc.), in the pool area there is also another sauna. There's two pools, one inside and one outside (you enter the outdoor pool straight from inside, so you don't need to run out in the cold!). The hotel bar is spacious, and we found it very comfortable when playing cards in the evenings, although it did get quite lively later on in the night! The service in the bar was excellent, the barman always came to offer table service. The food was a particular highlight of our stay, with a plentiful offering of locally-sourced and fresh food! The breakfast was a large buffet offering all the items you could want - even rice pudding! There was plenty of healthy options, as well as more indulgent ones. There is an afternoon snack available which we only used once, as we prefer to stop out on the slopes for lunch. Dinner in the hotel's restaurant is absolutely amazing. There's 5 courses on offer every night, and a gala dinner once per week. You select your main course at breakfast every day. We were never hungry during our stay as there was so much good food on offer! There's also a large selection of Austrian wines on offer, and the hotel, as well as the rest of the area, serve the Zillertal Bier, which is really nice! It's a shame we haven't found somewhere that will deliver it to the UK. By far the most important factor was how friendly the staff were; they were so accommodating and it felt like they really cared about making your stay enjoyable. The staff in the restaurant were particularly friendly - Natasa looked after us for a lot of our stay, and she was always happy and smiling! If you prefer to keep to yourself, the hotel has an app where you can view all of their information, dinner times etc., which we also used. The staff speak good English, even though a lot of the other guests during our stay were Dutch. I recommend this hotel to anyone thinking of staying in Gerlos, it has the perfect location and the perfect facilities! Also, in terms of skiing, Gerlos is the best place to stay in the area, as you are right in the centre of the ski area (so no need to use the Skibus unless you want to go further afield!). I have been skiing many times before (mostly in Austria), and this is by far one of the best hotels I've stayed in, and in an excellent ski area. If I could give it more than five stars, I would! I will definitely be back.

Lovely traditional style hotel with big bar & dining areas. Great food & wonderful service in restaurant & bar areas. Desk staff were very helpful, friendly & informative. Lovely spa area with nice heated outdoor pool space. Will hopefully visit again someday ?