Gucci - Kohlmarkt 5
4.3/5
★
based on 8 reviews
Contact Gucci
Address : | Kohlmarkt 5, 1010 Wien, Austria |
Phone : | 📞 +88 |
Postal code : | 1010 |
Website : | https://on.gucci.com/20801_bookapp%3Fy_source%3D1_ODk3NjgxMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
Categories : | |
City : | Wien |
Description : | Luxury brand known for modern, Italian-crafted leather goods, apparel & accessories for men & women. |
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Shweta Arora on Google
★ ★ ★ ★ ★ It was a horrible experience.. I totally regret buying bag from here. The lady named Aida attended me... she totally spoiled my experience of buying such an expensive bag... firstly she was extremely busy attending other customers. She made me wait for so long.. she was so disinterested to show bags and then she tried to sell me a bag with a big scratch.. her colleague agreed about it but she kept making faces... I totally don’t understand first we pay so much money and they sell as if they are doing a favour by selling.. will advice not to visit this store.. no body had a smile on their face... disgusting
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NICK YEN on Google
★ ★ ★ ★ ★ Sold out everything I want ( something lower tag price)....and the sales lady try to sell me high price product.
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Tomislav Selak on Google
★ ★ ★ ★ ★ Great store, and especially the service especially of Mrs. Aide Music. She is full of patients, and she know how to do the job. We will come back again, thanks to the pleasant service of the lady above.
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Mohammed Altarakma on Google
★ ★ ★ ★ ★ Good prices better than in germany. Wide collection and options. Agents very kind and helpful. Organized, neat and luxurious.
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S F N on Google
★ ★ ★ ★ ★ rude service. won´t really let you in if you don´t tell them exactly what you are looking for.
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Mimi Paweena on Google
★ ★ ★ ★ ★ I am extremely impressed with the service.????
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Shawky Gamal Hassan on Google
★ ★ ★ ★ ★ Bad customer service, they are super entitled for nth.. you wait in a queue and once you enter they ask what you are looking for exactly and what do you want to buy.
That’s the strangest thing, you are entering a store and the salesperson asks you to lists the items you want to buy and which sections you will be inside the store.
On top of that, you need an appointment or you will need to wait until some available slot is open and they let you in.
It is really bad how entitled they think they are, they will deal with you as if they are the heavens’ guards and if you are good enough they will allow you in?
Literally any other niche brand in the Platz had a better customer-approach no matter how expensive they were.
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Wong Francis on Google
★ ★ ★ ★ ★ If you love Gucci, the Vienna branch won't disappoint. It's spacious and offers the same high quality items and excellent customer service. If you come from a non EU country, the saving after Vat refund can be very attractive. I had much fun shopping here, with the help of a most charming assistant Suzie.
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