GLS Austria

1.8/5 based on 8 reviews

Contact GLS Austria

Address :

Gewerbestraße 11, 5102 Anthering, Austria

Website : http://www.gls-group.eu/
Categories :
City : Anthering

Gewerbestraße 11, 5102 Anthering, Austria
u
usethe beard on Google

They seem to actively try to not get the package delivered. Not leaving notes, no real attempts at delivery and not responsive to emails. If you want a package lost go with GLS, otherwise avoid like the plague.
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Thania Paraskeuopoulou on Google

I had leave from my last appartment and I had some boxes to send back home. They never appear and nobody called me to inform me. I wish I could put 0 stars. Worst experience ever. Dont trust this company
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Gianmarco Italia on Google

I have been waiting for my pick up from GLS anthering for more than a week. After five attempts of delivery failed because the courier never calls (I specified it was absolutely necessary, since the doorbell is not working) I tried to reach GLS customer service, whose number is not working at the moment. Thus, I sent 3 mails to [email protected] but never received a single reply. I really don't know how to receive some medicines I have in the parcel and none seems to care. I am pretty dissatisfied.
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Marcel Kozel on Google

Absolutely worst service ever. 3 weeks delivery from czech republic to salzburg. after 3 times calling on customer service where don't know about package nothing, still saying "tomorrow will be delivered" or "in Saturday will be in package store" when i asked if he know ca. time he said "you must go there maybe few times and check if its there"..... are you kidding me? after 2 weeks doing nothing i have to do your job? . Where is my package? You really have it 2 weeks in car? never again.. it will be faster when i will walk to the shop (500km) and back next time... instead using your services....
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Ian Brown on Google

DO NOT USE! Terrible delivery service. They claim to have been trying to deliver a package for the last few weeks, but have never actually shown up. Thanks to lockdown we have been home everyday (with a window to our house's front door) and have never once seen them appear. Besides that, there seems to be no good way to contact them before they simply return the delivery to the sender. UPDATE: Despite a quick reply to this message and the offer to contact GLS via their website, I can't find the "Contact Form" recommended. Janine, perhaps you can provide a link?
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Svetlana Ilić on Google

The service that does not deliver packages! Very bad experience with GLS service! They didn't deliver my package, when I asked where it was they told me that it has been returned to sender! They didn't even try to deliver it! No one rang my doorbell, I was at home all the time! I was not notified, no one called me on my phone! They did none of that! And they returned the package! When I write to their service and ask where my package is, they just say "It is returned to the sender". WHY? Who is responsible for mistake?! They are absolutely not willing to reconsider what happened, to find the responsible person and to solve problems in their work. They don't care about service users at all, if they made a mistake to at least compensate the service user! At the end the package is even not delivered to the sender, it is somewhere lost and I am the one who paid for all that ! I do not give up on this I will go with this further!
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Lazerus on Google

If you have a parcel with GLS, you know it will never be delivered- even when you are at home all day. They never leave a ticket, because they never attempt to deliver it. They take it straight to the Paket shop for you to pick it up. What a terrible business. Update: even when you pick it up, fragile package is broken. Order a replacement delivered by GLS, again, broken. Clearly they dont read the fragile stickers.
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asian insights on Google

Parcel, a birthday gift,has never arrived. GLS should get its business licence cancelled. I have been home for weeks with a broken foot. I have missed no one who came to my door or tried to contact me. GLS never arrived. This will have consequences.

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