GLS Austria GmbH

Name: GLS Austria GmbH
Address: GLS-Europastraße 2, 2100 Tresdorf, Austria, Tresdorf, Austria

1.4/5 ★ based on 8 reviews

Contact GLS Austria GmbH

Address :	GLS-Europastraße 2, 2100 Tresdorf, Austria
Website :	http://www.gls-group.eu/
Categories :	Shipping and mailing service , Logistics service ,
City :	Tresdorf

GLS-Europastraße 2, 2100 Tresdorf, Austria

Best Shipping and mailing service in austria

K	Katya Melnik on Google ★ ★ ★ ★ ★ It is interesting how somehow, every single time that I await a package from GLS, I dont receive it because I "wasn't home" and have to go to a separate shop just to pick it up myself although I have, in fact, been home all day awaiting the package. This happens with GLS packages EVERY TIME without fail but somehow if the package comes from another company there are never any issues. What baffles me is that they anyway exit their vehicle and come up to my house to drop off the "we couldn't reach you because you weren't home" paper, but cant take the extra minute to ring the doorbell. If you have the option, dont go with GLS.
F	Fred Kranich on Google ★ ★ ★ ★ ★ 2 times notice of delivery attempt during lock-down. Both times we were home. Notice that I should pick up at distribution center without giving an address. Also, I should contact customer service. 2 emails, no reply in a week. You guys are from hell.
F	Fabio Wolkenstein on Google ★ ★ ★ ★ ★ I can say with some confidence that I have never had a positive experience with GLS. And I will stop buying from companies that ship with GLS. In the last two weeks, I had two GLS deliveries. They did not ring the doorbell (I was at home both times) and then made me pick up my parcels in a random phone shop that is 25 mins away from my home. Ridiculous.
P	P G on Google ★ ★ ★ ★ ★ I am sitting at home, 4 security cameras looking at my long driveway and I get an email at 9 AM that I was not at home, so my package could not be delivered. I looked at the footage of my recording between midnight and 10 AM, no one was entering my property but a squirrel. Could it be that it was a delivery drone disguised as an animal? GLS is a joke. All major companies should avoid using their "services." This type of behavior can hurt a business really badly. I dumped my stocks, I do not believe GLS is a model company that should get my hard earned money. Re: Response from the owner. What about not copy and paste your silly little reply to the thousands of unhappy and dissatisfied comments here and just promptly deliver people's packages that they have paid for.
B	Bella Public on Google ★ ★ ★ ★ ★ The same story every time — worst experience ever! Your delivery is pathetic. Your staff found the time to enter in my building, put the notification in my post box and send me the notification that “we didn’t find you at home”. Meanwhile “at home” were 3 adult persons and everyone was informed about the parcel. This is ridiculous! To be honest I consider to stop buying from the sellers who use just only GLS. Better to pay some euros more, but receive your order.
T	Thu Giang Nguyen on Google ★ ★ ★ ★ ★ Worst service ever!!! Same story another time: My husband and I are 100% at home with home office and GLS „couldn’t meet us“ so I have the pleasure to walk to the PaketShop for a pickup again. I’m really asking myself: do they really do their job??? I know it much more convenient to drop this piece of paper into the postbox instead of ringing and bringing the parcel… in future I will check in advance of a purchase if the delivery is made by GLS, if yes, I‘ll definitely avoid!
B	Benedek Sos on Google ★ ★ ★ ★ ★ I’ve had multiple packages delivered to parcel shops claiming I could not be found. The provided address was correct and we were home the whole time. Other delivery companies had no issues fining us given the same data at the same time. It was a hassle to find a number I could call for info and to complain. Took ages to get through and the operator was very rude and dismissive. Was not interested in anything. Told me he will have them attempt another delivery within a couple of days. I would not be surprised if the big online platforms would move away from this service if enough buyers complain. I know I will. Let’s hope the package actually gets delivered and they earn the one star.
H	Helgard du Preez on Google ★ ★ ★ ★ ★ As usually, nobody at address... House was full, nobody ring or knocked, no delivery note left! The drivers drive directly to GLS pickup shop, dump parcels and maybe deliver delivery notes by car with shop owner. This was happen with most parcels shipped by GLS. It is reflected in reviews.