FasTest Stephansplatz - Corona Test Center - Seilergasse 14
4.8/5
★
based on 8 reviews
Contact FasTest Stephansplatz - Corona Test Center
Address : | Seilergasse 14, 1010 Wien, Austria |
Phone : | 📞 +8 |
Postal code : | 1010 |
Website : | http://www.fastest.at/ |
Categories : | |
City : | Wien |
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Veronica G on Google
★ ★ ★ ★ ★ Ich war gestern um 17:55 bei FasTest Stephansplatz, um ein PCR-Testergebnis rasch zu erhalten. Das Testergebnis benötige ich, um einen Angehörigen nach der OP zu besuchen.
Ich habe bis heute 06:05 kein Testergebnis erhalten und habe folglich den Kundendienst kontaktiert. Die Dame war zwar nett und hat relativ schnell abgehoben, sodass ich nicht in der Warteschleife war. Sie meinte, dass sie sich darum kümmern wird. Nach einer halben Stunde habe ich allerdings noch immer kein Ergebnis erhalten und habe erneut den Kundendienst angerufen. Zufälligerweise hat dieselbe Dame abgehoben und hat wiederum meine Kontaktdaten aufgenommen. Ich habe gedroht, dass sich mein Anwalt mit FasTest in Verbindung setzen wird und nach 40 Minuten ca. habe ich mein Testergebnis erhalten.
Glücklicherweise noch rechtzeitig.
90 € für etwas zu verlangen was man nicht einhalten kann, empfinde ich als eine Frechheit. Nie wieder.
Yesterday at 17:55 I was at FasTest Stephansplatz to get a PCR test result quickly. I need the test result to visit a relative after the operation.
I haven't received a test result until 6:05 am today, so I contacted customer service. The lady was nice and picked it up relatively quickly, so I wasn't on hold. She said that she will take care of it. After half an hour, however, I still got no result and called customer service again. Coincidentally, the same lady answered the phone and took up my contact details again. I threatened that my lawyer would contact FasTest and after about 40 minutes I received my test result.
Fortunately in time.
To charge 90 € for something you can't keep is a cheek. Never again.
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M. Fischer on Google
★ ★ ★ ★ ★ Sehr nettes und hilfsbereites Team. Nachdem ich mir nicht sicher war welchen Test ich für die Einreise in die USA benötige, wurde ich von den Mitarbeitern darüber informiert welche Möglichkeiten für mich in Frage kommen. Super Service und gerne wieder!
Very nice and helpful team. After I wasn't sure which test I would need to enter the USA, I was informed by the staff about the options available to me. Great service and gladly again!
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Andi S. on Google
★ ★ ★ ★ ★ Super freundliches Personal am Schalter und super sanfter Abstrich! ?? Hab mein Ergebnis sogar schneller als angegeben bekommen, was mich total gefreut hat. Alles in Allem super Service, nette Atmosphäre, top Team und so gut wie keine Wartezeiten!!! Kann ich nur jedem empfehlen ???
Super friendly staff at the counter and super gentle smear! ?? I even got my result faster than stated, which made me really happy. All in all great service, nice atmosphere, top team and almost no waiting times! I can only recommend it to everyone ???
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Maddison Gibson on Google
★ ★ ★ ★ ★ We were in a rush and needed the results as quick as possible. Thanks to the lovely lady at the desk and her help we got the results super quick. Also my 3 year old son has always been scared of getting tested but thanks to the really kind and friendly paramedic he wasn't scared this time! To calm him down he even made an elephant out of a glove. Such great staff.!
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Hannah Walker on Google
★ ★ ★ ★ ★ Have been getting tested there for a while and must say that the new staff is doing an amazing job. Really friendly and professional !
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Vera Morelli on Google
★ ★ ★ ★ ★ kind staff, quick results
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Bdoor Y on Google
★ ★ ★ ★ ★ The staff were nice and faster but they didn’t send me the result !
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Elizabeth Rose on Google
★ ★ ★ ★ ★ Quick, very nice and easy. Didn't have to wait long to get the test and then we were on our way. It was free for the Antigen Test so we can go back to the U.S. everyone was so nice. Thank you.
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