Erste Bank – Filiale Alserstraße - Alser Str. 23
3.4/5
★
based on 8 reviews
Contact Erste Bank – Filiale Alserstraße
Address : | Alser Str. 23, 1080 Wien, Austria |
Phone : | 📞 + |
Postal code : | 1080 |
Website : | http://www.erstebank.at/ |
Categories : | |
City : | Wien |
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Verena Al-Khazraji on Google
★ ★ ★ ★ ★ Dem Wunsch, ein Partnerkonto mit meinem Ehemann zu eröffnen, konnte oder wollte (?) meine ehemalige Bank (Bawag), bei der ich 12 Jahre lang Kundin war, nicht nachkommen, da er Drittstaatsangehöriger ist, aber eigentlich alle wichtigen Dokumente vorweisen kann. Enttäuscht verließen wir die Bawag Filiale und da eine Erste Bank direkt daneben war, entschlossen wir, da reinzugehen und einfach mal nachzufragen. Wir wurden sehr schnell an die Beraterin Frau Fiegel verwiesen, die uns in ca. 20 Minuten sehr gut beraten hat und sofort ein Partnerkonto mit Debit- und Kreditkarten eröffnete, womit ich mich entschloss, die Bank zu wechseln. Die miese Laune ist uns sofort vergangen, Frau Fiegel behandelte uns anders als in der Bawag mit Respekt und konnte unser Anliegen sehr schnell lösen. Wir sind sehr zufrieden und empfehlen diese Filiale, besonders Frau Fiegel!
My former bank (Bawag), with which I was a customer for 12 years, could not or did not want to open a partner account with my husband, because he is a third-country citizen, but can actually present all important documents. We left the Bawag branch disappointed and since there was a Erste Bank right next to it, we decided to go in there and just ask. We were referred very quickly to the advisor, Ms. Fiegel, who gave us very good advice in around 20 minutes and immediately opened a partner account with debit and credit cards, so I decided to change banks. The bad mood passed immediately, Ms. Fiegel treated us differently than at Bawag with respect and was able to resolve our concerns very quickly. We are very satisfied and recommend this branch, especially Ms. Fiegel!
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BBearB BearBBear on Google
★ ★ ★ ★ ★ 영어만 되면 친절하게 다 알려주십니다.
If you can only speak English, please kindly tell us everything.
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Stormlord6 on Google
★ ★ ★ ★ ★ Achtung! Zählen Sie unbedingt Ihr Geld nach, wenn Sie es im Foyer beheben. Mir fehlen leider 200€ und ich bin mir sicher, dass der Automat einen Fehler hatte. Nun liegt mein Fall in Bearbeitung und ich hoffe, dass ich mein Geld wieder bekomme, dazu möchte ich dem freundlichen Team in der Filiale danken, dass sie sich meinem Fall annehmen und mit Sicherheit rasch eine Erstattung ermöglichen.
Stay tuned.
Caution! Be sure to count your money when you fix it in the foyer. Unfortunately, I'm missing €200 and I'm sure that the machine had an error. My case is now being processed and I hope to get my money back, I would also like to thank the friendly team in the branch for taking on my case and I am sure they will provide a quick refund.
stay tuned
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Xenia Galkina on Google
★ ★ ★ ★ ★ Big filial, nice
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Agnes Kerschbaum on Google
★ ★ ★ ★ ★ terrible customer service
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UiQ Arena on Google
★ ★ ★ ★ ★ I have been to this branch two times and the two staff which I encountered with were super friendly.
I have no negative point to mention regarding this branch.
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Mista X on Google
★ ★ ★ ★ ★ Rude beyond imaginable! From the branch manager to the cashier all peasants! I had my ATM card eaten by one of their atm machines and once wanted to open an account here. I was faced by the most incompetent, rude and unprofessional behaviour. These people simply bothered by each customer request. They are lazy and do not want to work. They don't even care to apologize for their mistakes they simply do not care about customers. Just mingle around waiting to get home business isn't their priority at all. Pathetic branch manager, this bimbo should be working in a gas station in a remote location, even that would be too big of a responsibility for her.
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Fahimeh Baghani on Google
★ ★ ★ ★ ★ I was in an Arest bank today, an employee named Mr.Vladisavljevic helped us very kindly and patiently, I am satisfied with this bank branch and this wonderful employee.
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