Dorotheum - Dorotheergasse 17

The Dorotheum, is one of the world’s largest auction houses and the leader in Central Europe, offers its clients over 600 auctions each year in over 40 categories. Of particular importance are the four major international auction weeks with various types of contemporary art – which receive a special emphasis – classic modernism, old masters, and 19th century painting. In addition to art, antiques, and classic cars, design represents a special focus at this auction house located in Vienna’s center.

I bought our wedding rings here. But instead of this being a special event, my experience with the staff at the Dorotheum flagship shop was awful. From the first day when we selected rings, we were treated rudely, the staff clearly showed no interest in us whatsoever and we ended up buying rings of wrong sizes. With good advice from the lady selling us the rings, I'm sure this would not have happened. Getting the ring resized (1 or two sizes, no engraving etc.) was refused at first without a horrendous fee. Eventually they agreed to do it free of charge, it took the goldsmith less than 5 min. After only 2 months my ring broke. We were on a weekend at a spa when I noticed dark yellow spots on the white gold of the ring. Soon after that the ring just split up and showed a clear cut. Still don't know what caused this. I mean, we're talking about gold here. This shouldn't happen. We came back asking what was wrong with the ring, how this could happen and if they can repair it. Instead of apologizing to us, the accused us of mishandling the rings. I'm working an office job and take the ring off when doing sports. I got really frustrated. At least this time it didn't need lots of arguing to get the ring fixed. I'm currently waiting to see if the ring will stay in one piece this time. In any event, regardless of the bad luck we probably had with the rings... The staff is extremely unfriendly, will let you wait to take care of other customers. It's a very bad experience and I regret selecting this shop to buy our wedding rings. PS: If you need something done in the workshop, most likely the goldsmith will be "on vacation" or "is sick for two weeks". Happened every time we needed something. Update after 8 months: Ring broke again. Will contact a professional to have a look at the material... will keep you posted.

Great Auction House full of treasures waiting to be discovered and acquired.

The oldest auction house - truly beautiful

Very nice building, and lots of auction items to be viewed. A nice place to visit if you are in the area.

Dorotheum is one of the oldest and the largest auction house in Middle Europe. There are several reasons for a visit: I personally as a 'native' Viennese go there, whenever I need a present and have no idea, what to get. At Dorotheum, I always find something, that fits the needs, especially in the 'Freiverkauf' (buy now) jewelery section. Another reason is the amazing experience of being part of an auction (you can just walk into any room with an ongoing auction and join). But careful: if you are only curious and don't want to bid, keep your hands close to the body! And, last but not least, enjoy the building and the various exhibitions without being charged any entrance fee. You will be stunned by the different artworks, paintings, antiques, coins etc. in one place! The Staff is extremely nice and helpful!

nice offer, good platform, BUT communication is awful. Nobody asks you specifically how you want your transport to be done, no tracking number is sent, I spent some hours calling clients services, and still, no resolution. It is just incredible how unprofessional this part of their services can be. Most probably my purchase will be lost somewhere. Awful.

A temple among the Auction houses. The place is impressive, the collection is amazing. Amazing paintings and pieces of Art. Worth visiting! Absolutely.