Burton Innsbruck Flagship Store
4.6/5
★
based on 8 reviews
Contact Burton Innsbruck Flagship Store
Address : | Haller Str. 111, 6020 Innsbruck, Austria |
Phone : | 📞 + |
Website : | https://www.burton.com/ |
Categories : | |
City : | Innsbruck |
Description : | Hip chain for snowboards, boots, apparel & outerwear for men, women & kids. |
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Simon Vella on Google
★ ★ ★ ★ ★ Prepare for a stylish store where you could get most things cheaper online. This Burton's European HQ and serves as great tourist attraction and/or hipster hang out
Worth a visit, especially if they have a promotion going on
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Susanna Brandi on Google
★ ★ ★ ★ ★ Very bad support. I wanted to ask some product related questions (snowboards models) as I was coming to the store within a few weeks to purchase one. They did not want to help and "waste their time". At the end they hung up on me.
Disappointed.
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Peter Cerno on Google
★ ★ ★ ★ ★ The only store that had Burton step on bindings of my size. The approach of the staff was amazing. Could not be more happy with my purchase! 5 Stars!
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AH M on Google
★ ★ ★ ★ ★ My favorite brand and the store had some new things to offer that were not on the website.
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Sasha Taylor on Google
★ ★ ★ ★ ★ Online it looks like a great store....in reality outside looks drab. Inside is large and clean. They have lots of stock but as the Flagship shop I would have expected at least some sale items from their website...but no. Staff asked if they could help but once we pointed out item on their website it was "this is last year's stock and we dont have" OK can understand this bit no further help was provided to assist us in getting the item or where we could get it from. So overall left with a negative around shop which was later built on by Innsbruck town store not understanding telephone request. For the prices they charge...service should be a lot better.
Having gone back today, we talked to someone who i think is one of the managers. What a difference in service. Eager to help and sort out what was required. Left having spent more than anticipated but this was due to his excellent customer service and attention to requirements. Many thanks and have changed my rating from 2 to 4 based on this ?
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Sanne Hombroek on Google
★ ★ ★ ★ ★ Burton's European HQ and a huge store.
They have almost everything Burton has to offer.
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David Hitchcock on Google
★ ★ ★ ★ ★ No service. Waited an hour for a person to become available to assist. They then assisted for 5 minutes and then had to run off to man the till. I left empty handed after driving 100km to get there to buy a board, boot and bindings. They weren't even concerned when I told them I'm leaving due to the service. 2 people manning a flagship store on a Saturday a few weeks before ski season is just plain stupid. I will now be spending my hard earned cash at Blue Tomato where the service is always top class
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Irina Solovyeva on Google
★ ★ ★ ★ ★ the worst service on online shopping. Twice cancelled my orders, without any notifications via email, or through the account (I don’t see the order there at all, no statuses). The support member could not help with the purchase, only gave me recommendation to order agayn - common, for the third time??!!
And all these with the client who bought many times before with the same details.
Definitely I will never buy on burton.com again.
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