Blue Tomato Shop Wien - Neubaugasse 3
4.2/5
β
based on 8 reviews
Contact Blue Tomato Shop Wien
| Address : | Neubaugasse 3, 1070 Wien, Austria |
| Phone : | π + |
| Postal code : | 1070 |
| Website : | https://www.blue-tomato.com/de-AT/shop/wien%2Bneubaugasse/ |
| Categories : | |
| City : | Wien |
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Holly Foxcroft on Google
β β β β β Blue tomato has a hood selection of casual street clothes and outdoor sports clothing. Currently they have a good selection of ski gloves, helmets, jackets, and ski/snowboard pants.
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Christoph Poropatits on Google
β β β β β Great customer service, got the ski / snowboarding helmet I wanted. Timing (just the start end-of-winter sales) got me 15% off too.
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flo steiner on Google
β β β β β worst customer support. they sold a not suitable snowboard for my style of snowboarding. i asked them to take it back and to refuse to do so. i will try to get in touch with konsumentenschutz. NEVER AGAIN BLUE TOMATO. it used to be a very cool snowboardshop, but now it's totally rubbish.
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Mihaela Ghioca on Google
β β β β β Always read reviews before placing an order online!
I placed an order yesterday, the total value asa Β£630, but the order never went through. In spite of this, the card got charged or how the costumer service says "a reservation" asa placed on the card. Called up TWICE the customer service to get the same answer, that in case the order didn't go through, the money will be released back into the account in about 10 freaking days and if we have enough money in the account, to place the order again. Well, no! First of all I might or might not have that kind of money, and second of all, who will guarantee that the order will go through the second time and that I won't be charged again and wait for nothing the second time? Anyways, most of the products weren't even in stock anymore when I checked again. And about the money, it's outrageous to have to wait for the money to be released in 10 days!
Blue tomato should look into this issue as I see this is not only a one time thing, but it keep happening to people. Also, customer support should really be support, not just a number that we get to call to talk to someone and waste time because that is what it was for me.
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KristΓna BeleΕ‘ovΓ‘ on Google
β β β β β Went there on Friday and got help from Raul. He was super nice and friendly, knew what he was talking about, very helpful and patient. I never write reviews but this time I really felt like I should. After such a great help I got new snb boots. Thanks again Raul:)
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Frank Fox on Google
β β β β β Ordering/Shopping from Blue Tomato has been a pain for the last years. Sadly the customer is not seen as someone to work with but as someone to get the most money from. Employees in the store are very unfriendly when you ask them something specific and if you have a request you always get corporate answers. Better support small local shops and not corporations that only want money and donβt care about customers.
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V S on Google
β β β β β Soulless shop that has always less skilled employees. They mostly have no clue about what theyβre selling. Bring your money to your local independent skate shop instead.
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Cyberian Sailor on Google
β β β β β Bold Clothing. That's good. Definite lack of Salty Crew tho.
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