Ace & Tate - Neubaugasse 40

Name: Ace & Tate - Neubaugasse 40
Address: Neubaugasse 40, 1070 Wien, Austria, Wien, 1070, Austria

4.1/5 ★ based on 8 reviews

Contact Ace & Tate

Address :	Neubaugasse 40, 1070 Wien, Austria
Phone :	📞 +78897
Postal code :	1070
Website :	https://www.aceandtate.com/gb/stores/austria/vienna/neubaugasse-40%3Fy_source%3D1_MTAxMjUxODItNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :	Fashion accessories store , Sunglasses store , Optician ,
City :	Wien

Best Optician in austria

A	An Clau La on Google ★ ★ ★ ★ ★ My friend encouraged me to have my glasses at ace & tate and I was glad I listened. Went there on a monday to try some glasses on. I thought I found the right glasses. I was super unsure with the glasses I chose on monday so I went back the next day. I found the right one at last, which is Neil saffron. Easy peasy. They took back the „old“ I got on monday and I got my new glasses (with prescription) the same day. Sweet Johanna was a great help and super friendly. Got the clip on too. Went back there on friday because I had pressure points, and again Johanna helped again (lucky me). I am happy with my glasses and the service from everyone there was tip top.
V	Valerie Bald on Google ★ ★ ★ ★ ★ I can't agree with some of the negative comments about the service at all. I got a slot spontaneous despite the store being quite busy, and the guy who did my measurement did the most thorough job! Even more so than what my ophthalmologist did the last time I remember. I did decide on the style by myself, but I personally like it that way and don't need someone I don't know consulting me, and I think many of the young peolpe the store wants to attracr feel that way.
P	Phat on Google ★ ★ ★ ★ ★ I bought 3 glasses from there its very modern, overall 2/3 workers were extremely friendly, I loved their energy but one was very rude everytime. Keep in mind that their guarantee policy does not cover the frame if it is not repairable,
S	Steven Gross on Google ★ ★ ★ ★ ★ Friendly stuff and affordable. I was recommended to try blue light filters, but when I found out it wasn't for me, I had to wait again for quiet some time until I had my glasses back, which was quiet annoying and differently promised.
L	Lu U on Google ★ ★ ★ ★ ★ I decided to buy a pair of glasses here and I can make the following conclusion: - staff is very nice but I experienced a bad vibe when I went to ask for corrections - eye measurements don't seem to be their biggest strength since all corners are bent when wearing the glasses. I made a couple of friends wear them and they experienced the same (the glasses don't have astigmatism and neither do the eyes of my friends) - very nice design but extras like blue light filter, on-day delivery come in pricey (not related to the location, just a feedback on the business model) - delivery via UPS did not go smoothly due to the delivery guy not ringing the door (during first and second delivery) Since I like the design I will try and replace the glasses by going to a real optician. Sad but much to improve!!
S	Sai Yang on Google ★ ★ ★ ★ ★ Great shopping experience from eye test to receiving frame+glasses. Super young and competent team! No cash payment here
D	Diana Donisa on Google ★ ★ ★ ★ ★ I'm thinking to get a second pair from them. My hubby got his here too. We love the glasses and I've worn mine without any issues so far. They're lightweight, on point. I see much better with them than I used to with the previous ones from another provider. The service was great! Thank you! (The first time I went nobody approached me to offer assistance, though there was no other customer in the store. The second time I went, it was much better.)
m	mthi on Google ★ ★ ★ ★ ★ After dealing with the Ace and Tate staff last week, I felt compelled to write this review. This is the second time I've had an enquiry and each time I consulted the staff I was met with very friendly and helpful people. Last week I took my glasses to the store because a screw was missing and even though I was told that it would take some time for them to find a suitable screw...i received an email the very next day, telling me my glasses were ready. My glasses look and feel as good as new, even though I've had them for years and I'm really happy.