Urban Flats Vienna City Center - Gonzagagasse 3

3.5/5 based on 8 reviews

Contact Urban Flats Vienna City Center

Address :

Gonzagagasse 3, 1010 Wien, Austria

Phone : 📞 +77
Postal code : 1010
Website : http://www.urban-flats.at/
Categories :
City : Wien

Gonzagagasse 3, 1010 Wien, Austria
D
Donald Munro on Google

Problem finding our apartment as the first address listed is actually their office. Cleaning not up to scratch and some facilities listed didn't actually exist, particularly satellite TV which consisted of a TV and nothing else.
G
Greg Phil on Google

I was deciding what to write when it hit me, these people do not care about you. Such bad customer service. A. Rude responses B. They charge a cleaning fee after you book with them and not being upfront about prices
J
Jack Goras on Google

Very rude customer service Booked over two months ago, got an email the day before booking asking for an additional 20 euros for a cleaning fee and it’s a no-refund policy so if you confront them about, in the end they don’t care and they just want their money. Hidden fees like no tomorrow.
T
Tom Nowaczynski on Google

No AC, TV not working, hot water tank shared between all tenants. All furniture is IKEA so it's OK but not great. Saving grace is a good location.
c
carlota löffler on Google

Average apartment; the towels were very old; bed was fine. Great location though, with easy access to public parking. The host was friendly.
H
Heinrich C. Kuhn on Google

Great location. In walking distance from the city centre, and the main museums, etc.. Extremely friendly, relaxed, and efficient service staff. Nice flat. I'll most probably try to book there again for my next stay in Vienna (whenever that might be). If smoking had been permitted at least on the balcony: I'd have given a 5th star.
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Michelle Goldstein on Google

This apartment was spacious with four bedrooms and comfortable mattresses. Otherwise, everything disappointed. The sofa back was broken, the leg on the dining room table was broken, windows were broken, doors were cracked, microwave didn't work, only one toilet for 8 people....
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Jordan Stokes on Google

Stayed here for a night whilst visiting Vienna. Apartment was ok, needing a little attention here and there to some broken lights and a bit of worn furniture. Toilet was a bit of an issue as it wouldn't even flush paper, which I can imagine being more of a problem if you were there for a few nights. Wasn't a bad experience at all, the apartment was full of character and in a good spot. Just needs a bit of love.

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