Tools at Work - Zirkusgasse 40
4.5/5
★
based on 8 reviews
Contact Tools at Work
Address : | Zirkusgasse 40, 1020 Wien, Austria |
Phone : | 📞 +8 |
Postal code : | 1020 |
Website : | http://www.toolsatwork.com/ |
Categories : | |
City : | Wien |
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George Yohng on Google
★ ★ ★ ★ ★ This is one of those rare companies with a human face. If you need anything Apple, be it purchasing or service, then don't hesitate to let Tools at Work handle things for you. They are fast and professional, and if you live in Vienna, they also offer cheaper and better options than Apple's own AppleCare. Highly recommended!
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Karl Horky on Google
★ ★ ★ ★ ★ Very professional, knowledgeable and helpful both in sales and repairs (in the Werkstatt).
Brought in a MacBook Pro 2016 to get the defective keyboard switched out. They ordered the parts and let me keep my MacBook while they were being shipped, provided I leave 300€ deposit (Kaution) to make sure that I actually come back. The parts arrived 2 days later and the repair then took half a day, both of which I was notified of via SMS.
Highly recommended.
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Stefan Radman on Google
★ ★ ★ ★ ★ Friendly, helpful & professional. Received my MBP back from AppleCare warranty repair after less than 3 hours (they notify you via text message) with a new battery and as clean as new. Extremely happy.
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Anna-Sophie Schwendtner on Google
★ ★ ★ ★ ★ Amazing experience, can totally recommend!
The backlight of my MacBook wasn't working anymore, so I looked for authorised apple service providers in the area. When I first called, the employee was extremely friendly and knew what I was talking about right away, even explained that this is a problem with the model itself and this would normally be covered by apple (given no other damage) - when I had called the apple customer service before, I wasn't informed of that, quite an important detail the apple customer service left out I'd say.
So I stopped by Tools At Work without an appointment, showed them my laptop, after 5-10 minutes I got it back and was informed that it was eligible for free repair and that I would be informed when the spare part would have arrived. Not even two days later, I dropped off my MacBook and within two hours it had already been fixed (and cleaned!). Great service, friendly team, spare yourself the hassle with apple's customer service and go there directly!!
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Zoltan Ammer on Google
★ ★ ★ ★ ★ The Tools at Work service is providing astonishing support on the highest level. I cannot imagine better. They are friendly, very helpful, patient and pretty efficient. Highly recommended!
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Christian Baudisch on Google
★ ★ ★ ★ ★ I know a lot of Apple stores - this small independent one is simply the best!
Very professional and highly competent advice & service.
All with a special touch of Viennese charm.
Highly recommended. Never buy Apple anywhere else.
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Sebastian Falk on Google
★ ★ ★ ★ ★ Great service! After calling on Wednesday morning that my macbook battery has problems, I handed in my macbook on Wednesday afternoon and got it back with a new battery on Monday. Very professional, well organised and friendly. I will come back.
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Melita Balaski on Google
★ ★ ★ ★ ★ I really enjoyed my experience with Tools at Work when purchasing my new laptop. They really listened to my needs and provided the best solution for my business. They were very friendly, professional and personable and I am happy to go them for all my Apple needs!
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