Österreichische Postbus AG

Unfortunately now and then not optimal organization, but all in all satisfactory

You never know if a bus is coming or if it just won't show up or if it's 20 minutes late and sometimes they just come by even though they have few passengers and people are clearly waiting at the bus stop. You just CANNOT rely on the buses.

Cadastre from staff on the bus and at the company's headquarters. I recently drove these Postbuses for the first time and I asked one driver of this company at the main bus station. Which bus goes to Bad Radkersburg? And he told me to go with him. Ok I thought. As soon as I got on the bus I also immediately showed inv. katica because I have as 70% invd. 50% discount on all public transport. And we drove off. I was constantly monitoring where we were driving while driving? Every stop when the bus stopped until we got to Gleisdorf and the driver told me I had to get on another bus and said no. the bus I have to get on. When I got to the next bus with that number, the driver said I immediately asked if this bus was going to my destination. And he told me I was on the wrong end, that not a single bus was going in that direction. So I went back to Graz by train again. I immediately went to the company headquarters to file a complaint and be reimbursed for all the expenses I had incurred so far. At the headquarters of this company, I described how it all went together. And the problem was getting the money back. They just complicate things at this company, only they don’t give you that money back. In the end, this person stated that he had to ask the boss if they would return my money or not. And that I should come the next day for the money. Which I did and they gave me my money back. The other day, too, this woman complicated, only they didn’t have to return the money. The bus driver, however, argued that he did not understand me and when asked why he charged me the full price of the ticket if I showed inv. katico? But he replied that I showed up too late. Which, of course, he lied about. Because I always wear an invd. katica with me, where this is my only credible document that I am truly disabled. I showed him this document (inv. Card) and the annual city transport ticket at the beginning when I got on the bus. He even asked what it was and told me that this annual city ticket is not valid with them, even though we drove all over the city he also had several stops across the city. That it is a regional bus. Ok. I wonder why he needed two stops to hand me a ticket ??? Since I was too late that day I decided to go early the next morning. You won’t believe what happened to me the next day. With the same Postbus I only went second no. the bus was and with another driver. It was just Burlesque the next day!?!?!? ???Lp. Miro