Green & Clean - Favoritenstraße 36

Super easy, detergent included, combo wash/dry machines for smaller loads. No issues with credit cards although it's tap only. The machines also accept cash to buy/recharge a Green Clean payment card, or there's an app that you can use to pay also. All machines were clean and in good working order, and there is English instructions everywhere.

A little bit tricky how to proceed at first even with the description. I supposed there will be a person who takes care about money and everything but no, you have to do everything by yourself, though it’s quite convenient

Have been traveling for over 2 weeks and have another 3 weeks. Going on with our travel so necessary to have machine washed clothes. If we read the directions first it would have been faster how to pay and use the machines. You can pay with credit card or cash. No problem afterwards. I selected based on reviews even though there were laundromats closer to our hotel.

Highly efficient fully automated laundry with flexible options. The detergent is auto loaded. Multi language instructions make it very workable after a bit of familiarisation. No wifi, but it is a laundry, a few places to eat nearby

An absolute nightmare. I wish I were exaggerating. - The ENTIRE floor was flooded from broken machines. You had to step in this huge puddle to go from anywhere in the store. There was dirt and mud spread all around. It was disgusting. I also accidentally dropped some of my clothes into the water when I was trying to transfer them to the dryer, which defeated the point of my washing my clothes. - 50% of the machines were broken. Again, no exaggeration. My washing machine, halfway into the cycle, said "ERROR" and when I went to try to figure out what was wrong, it restarted on a new cycle! I really did not want to wait another 45 minutes to get my clothes washed, so I was able to figure out how to put it on "spin" so that I could just get my clothes out of the machine. So even though I paid a full $12 for this wash, I did not even get a full cycle. - 3/4 of the small dryers were broken or malfunctioning. I paid for 30 minutes of drying and EVERY 30 seconds to 1 minute, the dryer would stop and say "error." I had to reset it EVERY MINUTE so I just stood there resetting the stupid machine. I did not overload the machine and my clothes were fairly dry from spinning. I thought it was something with my machine, but then I saw everyone else kept doing the same thing. I finally left with my clothes still damp and ten minutes left on the machine because I couldn't take it anymore. So, I paid for, but did not receive, either a full wash OR a full drying cycle. A tourist couple was there and their clothes got LOCKED in the wash/dry combo machine, and they called customer service who said they'd be there in "two minutes" and an HOUR later while I was trying to deal with my own situation, there was still no one there to help. Another guy was also waiting because his clothes had gotten stuck in a machine with an error message. ALSO: Internet did not work at any point while I was there. JUST AWFUL. Complete and total chaos. Try a local drycleaner and see if they do washing!!! Here are photos for proof!

Hello there! American traveling abroad for the holidays and needed to get some laundry done mid-trip. Thank you to everyone who reviewed before me, especially recently. You really helped me out! Maybe they’ve changed technology, and updated their English menus, but this place is far more intuitive than reviews a year or older would suggest. Want to be a pro when you come in? Read the prior reviews and read the instructions when you come in. I’ve taken some pictures, so you can get a little up to speed before heading in. There are 3 types of machines: 1) washers, 2) dryers, and 3) combined. I did not try the combined machines because I needed 4 machines and they only had 3. There are 2 types of washers and 2 types of dryers. The smaller washers are about €6,15 per load and the big is €12,25. There are two types of dryers, and they have varying drying times that affect costs, either 10- or 30-minutes. The “small dryer,” which is still pretty large, is €2,10 for 10 minutes and €4,10 for 30. The bigger dryers, which are massive, and €3,10 and €8,10, respectively. Step 1: load your machine. Step 2: go to the pay kiosk. If you’re an American - forget the app (as of this writing). You can download it, but you cannot register - it will never send you the registration SMS. Ways to pay: cash, NFC credit card (visa/MasterCard only - I tried Amex and it did not work), or you can use Apple Pay / google pay. I used both a NFC card (look for a “wifi” symbol on your card), and Apple Pay. Apple Pay was easier. If you pay with cash (I didn’t, but I read the instructions), you will need to buy a proprietary card. It’s a €20 purchase and minimum reloads are €10. Step 3: pay and activate the machines at the kiosk. You then have 3 minutes to start. Do not panic - it’s plenty of time. Washing machines - the default temp is “hot.” Spin the OK button for different settings. Use google translate to help you figure out what they are (there is free, good WiFi). Once you have the cycle set, push the OK button. The machine will start. Push it agin if it doesn’t (this is in the instructions). They advertise the detergent is included in the wash. I believe them, as there were suds visible during the wash cycle. It didn’t seem to have any certain odor, but I’m not good at picking that up. If you’re sensitive, you will want to read more on the cycles to see if you can omit detergent. I did not look, so don’t know if you can do that. Dryers: there are 4 heat settings. The default is “high”. 20 minutes in to the 30-minute cycle, the door was hot to the touch. No complaints from me. The dryers also occasionally reverse direction. I thought it stopped the first time, but it’s ok. Other notes: I got here at 6:00 am sharp on a Friday. It was well-lit and warm (it’s December 27th). About 6:30, another patron came in, and was friendly. The vending machine had some drinks and snacks. The WiFi works.

Well after reading the reviews i got scared a little but still decided to go there on sunday because it was the closest to my hotel. I was surprised but there wasn't any problem reading my credit card unlike other places in austria. The info how to operate the machines is available in english. I can very recommend this place as it clean, the machine add detergent, Most machine ware in working order, And my laundry is clean and dry.

(Following John Hendrikson’s in depth review here are a few useful details): • the wash cycles are 40 minutes regardless of temperature (and you get the choice of cold/unagigated, 30, 40, 60 and 90°C). • the wifi is difficult to log on to without a Facebook account. • Apple Pay (all cards) works and that’s your best bet. • International numbers do work, but you need 00 instead of +. • The machines are huge — triple a standard household size.