Hard Rock Cafe - Rotenturmstraße 25

4.4/5 based on 8 reviews

Contact Hard Rock Cafe

Address :

Rotenturmstraße 25, 1010 Wien, Austria

Phone : 📞 +
Postal code : 1010
Website : https://www.hardrockcafe.com/location/vienna/%23utm_source%3DGoogle%26utm_medium%3DYext%26utm_campaign%3DListings
Categories :
City : Wien
Description : Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics.

Rotenturmstraße 25, 1010 Wien, Austria
Ashok Narayanan on Google

One of the worst experiences ever. It was a rip off. We ordered Ice tea and it was neither sweet nor cool. It tasted like chai water in room temperature. We ordered strawberry basil cocktail and were forced to buy the glass (hard rock souvenir) and when we said we do not need it, we were told the order has been made and cannot be cancelled. We assumed the drink was going to be served in the glass but instead we were only asked to collect the souvenir after paying the bill. If this is the case.. Why couldn’t they have cancelled the souvenir? An over priced glass jar. My son’s chicken burger wasn’t well made. The bacon in it tasted stale. The fries served along with was not fresh.. Registering as a new member at Hard Rock, a free vanilla ice cream with chocolate sauce was offered. Although I shouldn’t complain as it was free.. but at least it could have been served cold. I’ve cream should be cold and not warm. We have been to hard rock in Chicago, Barcelona, Venice, Dubai, Singapore and other places, but this has been the worst ever experience . We decided not to order our dinner after this and walked away to another restaurant. Never returning ever!
David Clemente on Google

As always HRC is a warranty for an unforgettable food and music experience.
Emma Kostačová on Google

we used to be regulars here though now the portions have gone down by 50% .. and guess what didn't? the prices. not interested in paying the same price for tenders that are micro in size, half filled fries and a 8€ milkshake that's 200ml at most! have a look at how the tenders used to look and how they do now!
F. Di Guglielmo on Google

I loved the place! The staff was incredibly friendly and in a good mood. They really do take care of their customers from the bottom of theirs hearts. Obviously the music was just right! If you don't just want to walk through the shop, you can, of course, also sit down in the café to have a drink or a bite to eat. I love how everything is a little American there!
E Evangelista on Google

Looks spacious, ambiance feels different as the the dining area is on the ground floor level (unlike in most EU Country most restaurant are in the basement). Day lights can penetrate the glass that sorrounds the place. Staff are attentive and friendly.
M H on Google

Amazing atmosphere like always in Hard Rock restaurants. It's in the near of the city centre and next to the bar district. The food is delicious - the drinks for sure also.
Prime on Google

BEST OF THE BEST CUSTOMER SERVICE! EXCELLENT PLACE TO SPEND TIME AND EAT! The staff is very well organized, I would though recommend reserving a table but you still can go anytime you find it desirable. The food is by it self is acceptable, in my case very well served and delicious! Shoutout to the waiter named Hans he attended me with such care and great responsiveness. Totally recommend it folks, feels like back home in TX with the atmosphere and the music.
Beatrice Körner on Google

Wonderful location and kind staff. Burgers are great, really tasty meat! The coffee is also one of the best, it is very strong and tasty! I have been there several times and have never been disappointed.

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